Production support specialist (Charlotte, NC, 28246) | 03/18/26

Job Description About My Client:

- My client is a global technology consulting and digital solutions company that enables enterprises

across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients,client brings extensive domain and technology expertise to help drive

superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries.

Job Title:

Production support specialist

Location:

Charlotte, NC (Hybrid) Production support specialist with skills Oracle PLSQL Pyton Perl Scripting Informatica Dynatrace SplunkAutosys

We are looking for a Production Support Specialist with strong experience supporting enterprise applications in 24x7 production environments

The ideal candidate will have handson expertise in Oracle PLSQL scripting PythonPerl Informatica and observability tools such as Dynatrace and Splunk along with experience in job scheduling using AutoSys Key Responsibilities Provide L2, L3 production support for businesscritical applications

Monitor and troubleshoot application performance using Dynatrace and Splunk

Perform incident triage root cause analysis and problem resolution

Work with Oracle PLSQL for data validation analysis and issue fixing

Develop and maintain Python and Perl scripts for automation and troubleshooting

Support and monitor Informatica ETL jobs and data pipelines

Manage and troubleshoot batch workflows using AutoSys

Follow ITIL processes for Incident Problem and Change Management

Collaborate with development data and infrastructure teams

Maintain runbooks SOPs and operational documentation Required Skills Production Support L2L3

Oracle PLSQL

Python Perl scripting

Informatica

Dynatrace Splunk

AutoSys job scheduling

Strong troubleshooting and analytical skills

Skills Mandatory Skills :

Oracle PL/SQL, Python, Perl Scripting, Informatica, Dynatrace, Splunk, Autosys Production support specialist1support, Python, Oracle, pl/sql, Production Full TImeUnited States