BSA QC Specialist

BSA QC Specialist - REQ-2026-841 Malvern, PA 3 DAYS AGO 22700112 Summary Malvern, PA In-Person $15.00 per Hour 1 Years Experience High school graduate or equivalency certificate (GED) No Commission 40.00 hours per week / Day Shift / Full-Time Description Malvern, PA Full time

REQ-2026-841

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Must be eligible to work in the U.S. without requiring sponsorship now or in the future. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster.

Focused on you:

We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow.

On the leading edge:

We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability:

We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust. What you'll do: The BSA QC Analyst reports to the Director of Business Intelligence & Analytics and supports the

BSA / AML

Team by executing quality control reviews, process testing, and control monitoring across Bank Secrecy Act/Anti-Money Laundering (BSA/AML) Transaction Monitoring (TM) and Enhanced Due Diligence (EDD) teams. This role ensures early detection of issues by leveraging data analytics and AI enabled insights to strengthen control performance and drive continuous improvement.

Key Responsibilities:

Quality Control & Testing Perform periodic quality control reviews across assigned areas to evaluate accuracy, completeness, and adherence to procedures and expectations. Conduct testing to validate the accuracy, completeness, and consistency of tasks, workflow steps, and system based decisioning. Document exceptions, trends, control gaps, and process deficiencies, producing QC variance reports for senior management and business units. Analytics Enabled Controls???Enabled Controls Leverage data analytics tools to identify patterns, error View the full job description on the employer's website. Equal employment opportunity, including veterans and individuals with disabilities.

PI285519213 / 19-4099.01

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