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United Metal Products

QA/QC Manager

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What they do

A Quality Assurance Manager focuses on prevention of mistakes and defects in manufacturing products. Develops procedures to ensure that quality standards are maintained. Manages all steps related to quality assurance as part of the quality management strategy of a company. May involve leadership of a team of quality assurance supervisors, specialists, and other associated staff members.

$114,672 / year median in Arizona

+4% projected growth

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Job Description

Join Our Team at United Metal Products! Become a part of our strong company culture. Since 1978, we manufacture custom built Air Handling Units and equipment in Tempe, AZ. We invite you to join our team and become part of a unique work environment that emphasizes integrity, excellence, and growth. At UMP, we live our values every day through a company culture that rewards high performance, honors our customers and teammates, and invests in professional development. We offer competitive pay, comprehensive benefits, and opportunities for training, skill development, and advancement. Position Overview We are seeking a dynamic QA/QC Manager to oversee and unify our Quality Assurance and Quality Control teams. Reporting to the Manager for Quality and Service, you will lead a two-pronged approach to quality: driving systems, engineering, and preventative measures through your QA Supervisor, while managing floor-level execution and active inspections through your QC Supervisor. In this role, you will not just maintain our current standards — you will provide vision for our future Quality Management System (QMS) and program.
Key Areas of Responsibility Strategic Leadership & Vision Departmental Oversight:
Directly manage, mentor, and develop the QA Supervisor and QC Supervisor, encouraging a cohesive, high-performing culture across both teams. Quality Assurance (QA) Management Overseeing a specialized team focused on systems and prevention through the
QA Supervisor:
QMS & Documentation:
Oversee the maintenance and continuous evolution of the Quality Management System (QMS) and ensure rigorous document control.
Risk Engineering:
Guide the creation, review, and refinement of Design and Process Failure Mode and Effects Analyses (DFMEA & PFMEA).
Root Cause & CAPA:
Oversee the management of advanced root cause analysis (e.g., 8D, 5 Whys) for complex quality issues, driving internal and external Corrective and Preventive Actions (CAPA) to closure.
Audits & Calibration:
Oversee the management of the calibration program which includes internal/external audit schedules and ensure compliance and accuracy of all calibrated tools and instruments. Quality Control (QC) Management Overseeing a team of floor inspectors focused on active production lines through the
QC Supervisor:
In-Process Inspection:
Oversee the management of the daily activities of QC floor staff stationed at sheet metal, welding, assembly, paint, and electrical lines to conduct process, material, and in-process product audits.
End-of-Line Verification:
Ensure rigorous checking and validation of end-of-line testing data before products are cleared for shipping.
Floor Compliance:
Guarantee the accurate and timely completion of all QC checklists and standard operating procedures (SOPs) on the production floor. Non-Conformance (NC)
Systems NCR Management:
Oversee the end-to-end non-conformance system across both departments.
Quarantine Control:
Ensure strict adherence to the red-tag process and closely manage the intake, review, and disposition of materials moving into and out of non-conformance/quarantine areas (Material Review Board processes).
Qualifications & Experience Experience:
5+ years of quality leadership experience in a complex manufacturing environment, with a proven track record of managing both QA systems and QC floor teams.
Certifications:
ASQ certifications (CQM/OE, CQE, or Six Sigma Green/Black Belt) are highly preferred.
Technical Knowledge:
Deep expertise in QMS (e.g., ISO 9001), DFMEA/PFMEA, root cause analysis methodologies, and metrology/calibration standards.
Skills:
Exceptional attention to detail, strong analytical problem-solving abilities, and a proven "drive for results" mindset capable of leading organizational change.
Quality Vision:
Provide long-term vision for the quality program, driving continuous improvement initiatives and setting aggressive, achievable targets for defect reduction and process optimization. Drive for
Results:
Monitor key performance indicators (KPIs), delivering actionable insights and systemic upgrades to the Manager for Quality and Service. How to
Apply:
Apply online via:

Indeed or www.unitedmetal.com/careers/
Please Note:
No phone calls No recruiters Only candidates meeting position requirements will be contacted
Additional Information:
Pre-employment drug screen & background check required We use E-Verify United Metal Products Inc. is an Equal Opportunity Employer Benefits of Working at
UMP:
Here are just a few things that set us apart when working at UMP for a fulfilling and unique experience: ✅ Competitive weekly pay based on experience ✅ Weekly generous bonuses ✅ 7 paid holidays per year + generous PTO accrual ✅ Optional health and dental insurance ✅ Company-paid disability and life insurance ✅ 401(k) with up to 6% employer match ✅ Training, mentoring, and a culture of knowledge-sharing ✅ Clean, safe, and modern facilities ✅ Opportunities for advancement and leadership ✅ Free access to Resource Employee Care for mental wellness support
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program
Work Location:
In person