Warehouse QC & Shipping Coordinator — Bilingual English/Spanish Preferred

Warehouse QC & Shipping Coordinator — Bilingual English/Spanish Preferred Confidential Benicia, CA Job Details Full-time $27 - $34 an hour 2 days ago Qualifications Spanish English Dispatching Attention to detail Standard operating procedures (SOPs) Shipping documentation Full Job Description Overview We are looking for an onsite Warehouse QC & Shipping Coordinator to help control outbound orders at our Benicia warehouse. This is not a basic warehouse labor role and not a desk-only shipping role. You will physically inspect equipment, compare orders against paperwork, photos, dimensions, labels, and BOLs, communicate with our remote team, and help prevent orders from being shipped wrong, incomplete, damaged, mislabeled, or lost in the cracks. We sell large commercial fitness equipment, including remanufactured cardio and strength machines, new equipment, parts, accessories, and freight/LTL shipments. Many orders are large, heavy, multi-pallet, and time-sensitive. Accuracy matters. Bilingual English/Spanish is strongly preferred, but not required. English communication is required. Spanish is helpful because this role works closely with a bilingual warehouse team. What You Will Own You will be the onsite order-control person who confirms what is physically ready, what is blocked, what is missing, and what should not leave the warehouse yet. Your main job is to make sure no order is released until the physical equipment, order details, paperwork, pallet count, labels, photos, and release status all match. What You Will Work On Check daily warehouse orders for blockers, holds, missing information, missing parts, wrong pallets, wrong dimensions, duplicate photos, unclear status, or incomplete release approval. Inspect remanufactured equipment before palletizing and before final release. Confirm the physical machine matches the order: full product name, SKU/model, order number, BOL, pallet marking, dimensions, and photos. Confirm all BOL pieces are physically staged, accessible, labeled, wrapped/crated, and ready before freight loading begins. Stop/hold shipments when the staged count does not match the BOL count or when product identity is unclear. Take and organize photos/videos for remote support, QC review, management review, and order records. Gather equipment issue videos/photos and route them to the correct remote support or management thread. Communicate clearly with Shipping Booking, Shipping Customer Service, warehouse, production, management, and remote team members. Help local delivery and customer pickup orders get inspected before release. Keep the team updated in email, task-management systems, and internal order threads. Escalate urgent order issues before they turn into customer problems. Daily Responsibilities Walk the warehouse floor and identify open orders that may be blocked. Review staged pallets/crates/machines against order notes, photos, BOLs, and labels. Verify pallet count before freight pickup. Confirm product identity before loading. Check for obvious damage, missing parts, wrong machine, wrong label, unclear order number, or mismatched dimensions. Document findings with clear photos, short written notes, and release/hold status. Reply clearly to remote team questions with facts, not guesses. Mark items

HOLD / STOP-SHIP

when required and escalate to the right manager. Required Experience Shipping, receiving, warehouse coordination, dispatch, inventory, QC, freight, or order fulfillment experience. Experience checking physical goods against orders, manifests, packing lists, BOLs, labels, photos, or shipping documents. Comfortable working around warehouse equipment, pallets, crates, large machines, forklifts, and freight pickups. Strong attention to detail. You must notice mismatched model numbers, dimensions, labels, photos, pallet counts, and order notes. Able to communicate clearly by email/chat with remote team members. Comfortable taking photos/videos and documenting what you found. Able to follow SOPs and stop a shipment when something is wrong. Able to work onsite full-time in Benicia, CA. English communication required. Strong Bonus Experience Bilingual English/Spanish. LTL freight, BOLs, pallet counts, carrier pickup, PRO numbers, and pickup numbers. Fitness equipment, gym equipment, machinery, appliances, automotive, medical equipment, or other large equipment QC. Shopify, Monday.com, Gmail, Google Drive, warehouse management systems, inventory systems, or barcode scanning. Forklift experience is helpful but not required if you are not the primary loader. Experience working with remote support teams. What This Role Is Not Not a basic picker/packer job. Not a pure office admin job. Not a customer service-only role. Not a freight booking-only role. Not a warehouse manager role. Not a mechanic role, although you need enough mechanical awareness to spot obvious problems and document them. Not a role for someone who will release an order just because a driver is waiting. Daily Success Looks Like No freight pickup starts until the order is physically ready. No customer order leaves with the wrong machine or unclear pallet identity. No multi-pallet BOL leaves partially loaded unless management approved a documented exception. Remote shipping and customer service teams get clear facts, photos, and hold/release status. Management does not have to chase whether an order is physically ready. Warehouse issues are documented early, not after the customer complains. Schedule Full-time onsite, Monday-Friday. Some schedule flexibility may be needed around freight pickups, local pickups, and urgent order releases.

Physical / Warehouse

Requirements Work safely around pallets, crates, large fitness machines, warehouse traffic, and forklifts. Stand, walk, bend, look under/around equipment, read labels, take photos, and inspect staged orders. Lift or assist with light warehouse handling as needed, with proper equipment and help for heavy items. Use PPE and follow warehouse safety rules. Compensation $27-$34 per hour, depending on shipping, receiving, QC, freight, BOL, warehouse systems, and bilingual English/Spanish experience.

Pay:

$27.00 - $34.00 per hour Application Question(s): Tell us about a time you caught a wrong item, wrong shipment, wrong label, missing piece, or paperwork mismatch before it left the warehouse. What did you check and what happened next? Have you worked with BOLs, freight pickups, pallet counts, shipping labels, manifests, WMS/inventory systems, Shopify, Monday.com, Gmail, Google Drive, or similar tools? Which ones and what did you do in them? A remote shipping team says the photos look duplicated and the BOL dimensions do not match the pallet. The driver is waiting. What do you do before allowing the shipment to load? If a warehouse lead says "load it anyway" but the BOL says 3 pallets and only 2 are staged, how would you handle it? This role works around large commercial fitness equipment, remanufactured machines, pallets, crates, parts, and customer-specific orders. What experience do you have inspecting large equipment or matching physical products to detailed order paperwork? Also mention whether you are comfortable communicating in Spanish on a warehouse floor.

Work Location:

In person