Quality Assurance & Compliance Manager

Quality Assurance & Compliance Manager Dimerco - 2.9 El Segundo, CA Job Details Full-time 6 hours ago Qualifications Sales needs analysis Freight forwarding logistics Regulatory compliance analysis Legal compliance Full Job Description Activate your own career path We're looking for responsible, self-motivated people who want to build a career in the exciting and fast-growing field of shipping and logistics. We provide a learning environment and a pathway to career success for the right individuals. We believe it is our great mission to open doors for talented people and equip you with the skills to realize your career dreams. Career Development Your career at Dimerco is more than a job. You have the chance to unlock your potential. Your professional growth is powered by our eLearning programs, which allow you to equip yourself with new knowledge - anywhere and anytime. Working Culture Dimerco people are ethical, self-motivated, data-oriented, and performance-driven. Here, we recognize and reward hard work, and treat everyone with respect and warmth. As an example of that support, we'll assign you your very own mentor, who will assist in your orientation to the business and the industry and help you realize your full potential. Learn more about our REACH culture and see our culture video. Global Perspective At Dimerco, we have offices around the world. That allows us to open more doors to international opportunities. Our Global Talent Team Program gives you an opportunity to showcase your capabilities and strengthen your skills in culturally diverse environments. Training program makes you a Global Ready Talent. Diversity & Inclusion Diversity nowadays means more than gender and race. At Dimerco, we uphold the voice of every individual. To build a team of international elites and to ensure better leadership development, we're committed to maintaining an inclusive culture that brings the world to us. The right team will accelerate our growth and help us act as a seamless business partner globally, regardless of culture or language.

Job Title:

Quality Assurance & Compliance Manager Location:

El Segundo, US Job Function:

Quality Assurance & Compliance Employment Type:

Full-Time Job Description Upgrade service qualities and workforce efficiency for all Business Units in the United States, Canada & Europe. Implement enhancement process & professionalism of security & compliance, including service quality, efficiency upgrade, and industry capability certified (C-TPAT, ISF/NRA, TSA, EMCP, FCPA, FMC, AES, KSMS, FAA, etc.) Acting as an instructor to train business units' service quality seed members for future development needs. Participate in system integration projects for both existing & potential multinational customer (MNC) accounts. Coordinate with the global sales & marketing team to maintain current MNC customers' business as well as fulfill the KPI compliance.

A ssesses business needs; identifies current and future needs for the customers Conduct customer analysis using common courses of information to identify customer facts and trends to propose improvement solutions Other tasks may be directed by the Management. Qualifications Proven ability to assess and anticipate both current and future customer needs. Experience in conducting customer analysis and recommending enhanced or upgraded solutions. Solid knowledge of international freight forwarding operations. Strong understanding of legal, regulatory, and compliance frameworks. Demonstrated success in identifying and resolving customer pain points.