Director of Quality AMS Group, Inc. - 5.0 Torrance, CA Job Details $115,000 - $140,000 a year 1 day ago Qualifications Mechanical blueprint interpretation Customer communication Defect resolution root cause analysis Preventive action implementation ERP systems Production deviation management Corrective and preventive actions (CAPA) First article inspection Manufacturing facility experience Dimensional measurements Documentation tools Parts drawings Quality risk management Team management Quality control experience within aerospace industry Precision measurement in machining Customer engagement Conflict management Aviation Root cause analysis Managing product quality assurance teams Production process auditing Manufacturing company experience Product quality failure Cross-functional communication

Full Job Description Description:

ESSENTIAL RESPONSIBILITIES

Support AMS Group, Inc ("AMS") company-wide quality strategy and initiatives primarily at Torrance Operations facility focused on aviation and defense manufacturing, and across other AMS subsidiaries as needed. Oversee in-process, receiving, final, testing (as applicable) and source inspections of supplier and customer orders for approval or identification of non-conformances at the Torrance Operations facility. If identified as a non-conforming product, apply problem solving methodologies (e.g. 5WHY; IS-IS Not; Fishbone; etc.) and manage the quality process lifecycle to identify the non-conformance root cause and action to prevent its recurrence. Manage Torrance Operations facility customer complaints by verifying complaint validity and the associated process lifecycle to rework or replace the product if determined to be non-conforming. Work collaboratively with engineering and operations stakeholders to review, approve and perform oversight of recovery plans to deliver conforming products. Maintain Torrance Operations facility Quality Issue Log and brief status in recurring monthly Program Management Review meetings. Oversee maintenance and calibration of measurement devices at the Torrance Operations facility and ensure that calibration schedules are maintained for accuracy and compliance. Ensure that AMS Quality Management System ("QMS") processes, procedures, and work instructions specific to the Torrance Operations facility are maintained and continuous improvement is implemented for employees to successfully deliver quality products and services to customers. Manage QMS Corrective Action ("CAR") root cause process. Perform and manage internal quality audits at the Torrance Operations facility and support the Director of Quality for 3rd party audits at this facility. Complete customer solicited quality related forms to support Torrance Operations facility registrations to support new business opportunities. Support management of Torrance Operations facility associated quality certifications through accredited 3rd party quality management system registrations and standards compliance. Support various customer and supplier quality functional activities such as first article inspections, supplier audits, supplier source inspections, etc. (estimated