SUMMARY Manages the quality of programs and maintains preventive control programs for Western Foods, Woodland. Acts as SQF practitioner for the site and provides/oversees QA technical support to multiple departments/operations within the facility. The quality assurance manager ensures that the QA department complies with customer and company requirements. These company requirements include department goals and objectives.
MAJOR DUTIES & RESPONSIBILITIES
§ Provides necessary definition, development and deployment of product quality assurance strategy § Addresses all phases of product development § As an SQF Practitioner the QA Manager is responsible to oversee the development, implementation, review and maintenance of the SQF System § As an SQF Practitioner the QA Manager is also responsible to ensure the integrity of the SQF System is maintained. § As an SQF Practitioner the QA Manager must complete a HACCP based training course and be competent enough to implement and maintain HACCP based food safety plans § As an SQF Practitioner the QA Manager must possess a thorough understanding of the SQF Food Safety and Quality codes and the requirements to implement and maintain SQF Systems relevant to the supplier scope certification § As an SQF Practitioner the QA Manager is responsible to communicate to all relevant responsibilities that fall under SQF guidelines to all relevant personnel § Directly supervises the site Quality assurance team and the site Janitor. § Manages the department's overall expectations pertaining to setting accurate test schedules, costs and resources. § § § Ensures delivery against QA department goals and objectives. This means the meeting of commitments, audits and coordinating the overall quality assurance schedule. § Troubleshoots quality issues that affect the quality performance of all products. § Acts as liaison between Operations personnel and the quality assurance team in meeting with all established programs. § Establishes and maintains policy for documentation/record keeping of all products. § Assures the review of documentation before it is sent out to external customers. § Manages all quality-related internal/external audits including: customers, SQF, and other third parties such as GFCO, Kosher, Organic, Non-GMO, etc… § Assures an effective HACCP / Food Safety Plan is in place with an active and functional Food Safety Team. § Implements ongoing quality improvement processes working with interdepartmental teams. § Maintains product consistency throughout the product cycle from design to quality checkpoints and testing § Manages the quality assurance metrics for performance improvement of all teams. § Investigates customer complaints, and analyzes customer feedback to improve the quality/performance of the organization. § Develops an understanding of all operational phases of the company to better implement new programs and manage all process controls effectively. § Monitors and audits Quality Programs for effectiveness. § Provides effective communication regarding issues, objectives, initiatives and performance to plan. § Supports the planning and execution of new product development efforts, including all associated resources to meet committed delivery dates. § Audit suppliers as needed § Other duties may be assigned
ORGANIZATIONAL RELATIONSHIPS
Position reports to the Director of Quality. report to this position.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Skills Must be able to work effectively in a multi-tasking work environment Must be experienced working with computers and designated software programs as required to perform job functions Must be able to work independently with minimum supervision and have the ability to interact positively with others within the department and the organization Must be able to supervise. Must have an understanding of company/customer specifications to ensure proper documentation Bilingual in Spanish and English is helpful. Education Must be familiar with quality assurance principles, statistics, HACCP and SQF standards Must have a Bachelor's Degree in a scientific discipline (Food science preferred) and 7-10 plus years of work experience in food industry Experience with SQF implementation Additional training on all aspects of laboratory equipment including chemistry, microbiological, and line audits is required
FOOD SAFETY REQUIRMENTS / RESPONSIBILITIES
§ Complies with all Plant, State and Federal OSHA, EPA, FDA, HACCP, and SQF regulations. § Complies with GMP's in the plant. § Assists in the creation/implementation of management's commitment § Conducts all monitoring activities to assure finished product comply with food safety and quality specifications. § Helps investigate, document, and resolve complaints § Leads the team in conducting root cause analyses. § Participates in business continuity planning § Creates, implements, and observes proper document control procedures § Helps identify non-conforming product/equipment § Participates in food defense including the management of pests/vermin § Assures that cleaning/sanitation practices are followed § Complies to hygiene, welfare, and processing policies § Participates in the yearly review of the food safety system. § Assists in the maintenance of Food Safety and Quality system. § Responsible for the implementation and overall maintenance of SQF programs
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work often requires extensive:
sitting, typing, use of a telephone, and other office equipment. This job also requires standing, and walking for long periods of time Frequently must lift material up to 50 pounds with frequent twisting, turning, reaching, pushing, and pulling. Occasionally climbing up ladders is required for inspecting the facility.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in an office interior. Occasional work in the warehouse/production areas Noise level in the production environment may require use of hearing protection