Job Title:

Inspection Manager Location:

Miami, Florida Type:

Direct Hire Compensation:

$90,000.00

Work Model:

Onsite Hours:

40.0

Overview:

Lead and oversee Housing Choice Voucher (HCV) inspection operations for a large, federally funded program. Ensure full compliance with HUD standards (HQS and NSPIRE), manage third-party inspection contractors, and drive inspection quality, timeliness, and customer service through strong performance reporting and cross-functional coordination.

Responsibilities:

+ Oversee all inspection activities, including annual, initial, special, and quality control inspections

+ Ensure each assisted unit is inspected at least annually in compliance with HUD requirements

+ Implement and maintain inspection protocols aligned with HQS and NSPIRE standards

+ Monitor inspection scheduling, completion rates, and reinspection timelines

+ Ensure enforcement of deficiency correction requirements and deadlines

+ Manage and oversee third-party inspection contractors and clerical support staff

+ Establish performance expectations, service level standards, and productivity benchmarks

+ Conduct regular performance reviews and enforce contractual requirements

+ Ensure contractor compliance with quality control standards and reporting expectations

+ Coordinate staffing levels to meet program demand and inspection volume

+ Develop and implement a comprehensive Quality Control (QC) program

+ Conduct or oversee supervisory and independent QC inspections

+ Identify trends, systemic issues, and compliance risks

+ Ensure adherence to HUD regulations

+ Maintain documentation and audit readiness at all times

+ Support SEMAP performance indicators related to inspections (Indicators 5, 6, 11, 12)

+ Serve as the primary liaison between inspections and program operations, including:

+ Coordinate with program staff to ensure inspection outcomes align with leasing and HAP processes

+ Support resolution of complex cases involving participants, landlords, and compliance issues

+ Participate in cross-functional meetings to ensure operational alignment

+ Ensure all inspection activity is recorded in the system of record (Emphasys Elite) in real time

+ Oversee use of inspection technology platforms, including scheduling and tracking tools

+ Support integration of supplemental tools (e.g., AI-assisted workflows, inspection tracking systems)

+ Ensure data accuracy, completeness, and reporting integrity

+ Track and report inspection metrics, including:

+ Prepare regular reports for executive leadership and the client

+ Support monthly and ad hoc reporting requirements

+ Use data to drive operational improvements and resource allocation

+ Ensure high-quality service delivery to participants and landlords

+ Support timely communication regarding inspection scheduling, results, and required actions

+ Address escalated complaints and service issues

+ Coordinate with call center and customer service functions as needed

+ Support transition planning and startup activities

+ Ensure continuity of inspection services during transition periods

+ Participate in required meetings with the County and stakeholders

Requirements:

+ Bachelor's degree in Public Administration, Housing, Construction Management, or related field (or equivalent experience)

+ Minimum 5-7 years of experience in housing inspections, HCV program administration, or related field

+ Minimum 3 years of supervisory or management experience

+ Demonstrated experience with HQS and/or NSPIRE inspection standards

+ Experience managing contractors or third-party vendors

+ Strong knowledge of HUD regulations and HCV program requirements

+ Experience with housing software systems (Emphasys Elite preferred)

+ Certification in HQS and/or NSPIRE inspections (preferred)

+ Experience in large-scale HCV programs (10,000+ vouchers) (preferred)

+ Experience supporting SEMAP compliance and performance improvement (preferred)

+ Familiarity with AI-enabled or technology-supported inspection workflows (preferred)

+ Experience in program transitions or large operational startups (preferred)

+ Proficiency in written and spoken English; Spanish/Creole proficiency is a plus

Benefits:

Healthcare benefits, paid time off, and 401(k). #M1 #LI-TE1

Ref:

#562-Joule Staffing - Edison System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.