A Quality Assurance Supervisor supervises quality assurance staff and oversees processes involved in the prevention of faults in manufactured products and solutions.
$54,678.86 - $65,878.15/YR (Based on experience and qualifications) Why This Role Matters Behind every successful production is equipment that performs exactly as expected. In this role, you'll help protect that standard by leading quality control efforts, developing consistent processes, and supporting a team focused on operational excellence. Your leadership will directly impact show readiness, equipment reliability, and client satisfaction. About LMG LMG is a full-service event technology provider delivering video, audio, lighting, and LED solutions for corporate events, conventions, and live productions. Founded in 1984, LMG has grown from a one-room video rental office into a trusted partner for Fortune 500 companies across the nation and worldwide. As part of the ETP family of brands, we go Beyond Technology by providing innovative solutions you can trust. What You'll Do Drive Audio Quality and Readiness Lead the inspection, testing, and verification of audio equipment to ensure operational excellence. Oversee the setup, teardown, cleaning, and maintenance of audio systems before deployment. Troubleshoot technical issues and work with technicians to implement effective solutions. Strengthen Quality Control Processes Develop, implement, and maintain quality control standards for inbound and outbound audio equipment. Track quality metrics, identify trends, and recommend improvements. Maintain accurate inspection records, equipment logs, and issue documentation. Lead and Develop the Team Train, coach, and support QC Audio Technicians in technical skills, productivity, and accuracy. Provide day-to-day direction, delegate responsibilities, and prioritize work to support operational needs. Partner with leadership to assess staffing requirements, performance, and development opportunities. Support Inventory Accuracy and Operational Efficiency Monitor inventory integrity and help ensure equipment movement is accurate and well-documented. Coordinate with warehouse and logistics partners to support equipment readiness and availability. Collaborate with Equipment Maintenance, Inventory Control, and Technical teams on shared operational goals. Support Client Success Communicate effectively across teams to maintain alignment on schedules and priorities. Help ensure equipment is prepared and available to meet production timelines and client expectations. What You Bring 3+ years of experience in professional audio, AV, or quality control. Prior supervisory or team lead experience. Strong knowledge of professional audio systems, signal flow, troubleshooting, and equipment handling. Strong organizational, communication, and leadership skills. Ability to train, mentor, and develop technical team members. Commitment to quality, accountability, and continuous improvement. Why You'll Love It Here At LMG, we take pride in our work, our values, and most importantly, our people. You'll have the opportunity to lead a skilled team, help shape quality standards, and play a critical role in delivering extraordinary experiences for clients across the live event industry. Benefits Medical, dental, vision, life and disability insurance, flexible spending account, 401(k) with company contribution, paid time off, and company holidays. Ready to Get Started? If you're passionate about audio quality, technical excellence, and leading high-performing teams, we'd love to hear from you. Apply today and help us go Beyond Technology. Equal Opportunity Employer Entertainment Technology Partners and its family of brands are proud to be an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations to qualified individuals with disabilities and to disabled veterans throughout the application and hiring process. If you need an accommodation to apply, let us know and we will work with you. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
