Portfolio Business:

Huber Engineered Materials J.M. Huber Corporation is one of the largest privately held, family-owned companies in the United States. Established in 1883, we are a diversified, global supplier of specialty and commodity chemicals, hydrocolloid solutions, engineered wood products and natural resources to customers spanning a wide variety of industries. With approximately $3 billion in sales and 4,000 employees worldwide, we have a material presence in more than 20 countries.\nPosition Summary\nThe Quality Manager owns product quality strategy and customer satisfaction across GCC operations, driving consistent product performance and continuous improvement. This position coordinates mining, production, and quality analysis through mine planning, in-process statistical analysis, and finished product conformance. The role partners with Geology, Corporate QMS, Operations, Customer Service, Sales, and other functions to optimize product quality. This role applies technical expertise to improve tools, methods, and work processes; resolve complex cross-functional issues; and influence adoption of improved practices.

Principal Duties & Responsibilities Supervise Quality personnel.\nSpecify, acquire, and maintain testing equipment.\nManage lab purchasing and supply inventory.\nResolve assigned customer complaints within 30 days.\nServe as liaison between plants and customers on quality issues.\nMaintain plant SOPs and annual review cadence.\nRecommend quality system improvements.\nMaintain QMS effectiveness and standardization.\nCommunicate quality objectives, trends, and results.\nSupport

ISO 9001

certification and surveillance audits.\nPlan and participate in internal and customer.\nDevelop QC personnel for coverage and succession.\nCoordinate raw material and specification approvals with Technology.\nSpecialized/Technical Knowledge or Required Skills\n

Principal Accountabilities:

Monitor QC test accuracy and report timely results to Operations.\nLead quality meetings and communicate trends, raw material changes, contamination, and customer feedback.\nPartner with cross-functional teams to resolve customer issues and support product trials.\nPromote SPC use and train personnel to respond to process changes.\nMonitor raw material shifts and notify plant management.\nDevelop employee capability through training, coaching, and cross-training.\nMaintain product specifications and customer information in the central database.\nEnsure required ISO training is completed.\nMaintain accessibility and open communication with plant employees.\nPromote 5S and housekeeping in QC labs.\nParticipate in quality initiatives across Huber facilities.\nCommunicate effectively with customers, contractors, and employees at all levels.\nPerform other assigned accountabilities.

Major Challenges:

Delivering products that meet customer needs while operating within budgetary constraints.\nResponding to customer concerns and complaints promptly, professionally, and effectively.\nDeveloping capable, motivated QC staff.\nDriving continuous QMS improvement.\nMitigating interruptions in QC support for Operations.

Other Key Competencies:

Manage competing objectives, projects, and activities.\nListen effectively and resolve customer and employee concerns.\nMotivate others through goals, expectations, development, and coaching.\nOversee procedure reviews, ISO updates, audits, and audit communication.\nUse word processing, spreadsheet, and database applications.\nAlign QMS activities with current

ISO 9001

standards.\nTranslate

ISO 9001

requirements into plant objectives.\nOur employees are our strongest asset, and their safety, health, and well-being is our highest priority. We respect the individual by providing opportunities for professional and personal development. Our Principles drive us to create an inclusive workplace where employees share core values, show dignity and respect toward others, and work hard to achieve their best performance. J.M. Huber Corporation is an EEO employer. 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