Role Summary We are seeking an experienced Quality Manager for a manufacturing facility based in Crystal Lake. This role reports directly to the Plant Manager and is responsible for leading the site s Quality Management System, ensuring compliance with ISO standards, and driving continuous improvement across all quality-related functions. The ideal candidate is a hands-on quality leader who can balance strategic oversight with operational execution while building a strong quality culture across the organization. Key Responsibilities Quality Management System & Compliance Develop, implement, and maintain an integrated Quality Management System (QMS) Ensure compliance with

ISO 9001

2015 standards Act as the ISO Management Representative for audits and certification requirements Lead internal, external, and third-party audits Oversee corrective and preventive action (CAPA) processes Leadership & Team Management Lead and manage the Quality team, including hiring, training, and performance management Develop and implement training programs to improve quality awareness across the organization Foster a strong culture of quality throughout all departments Continuous Improvement Drive continuous improvement and quality enhancement initiatives across manufacturing operations Lead quality improvement projects and operational excellence initiatives Apply Lean manufacturing principles and structured problem-solving techniques Improve product quality, process consistency, and customer satisfaction Supplier & Customer Quality Work closely with suppliers to ensure raw material and product quality standards are met Address and resolve customer complaints and quality issues effectively Improve communication of customer requirements across internal teams Maintain strong relationships with vendors, auditors, and external partners Documentation & Audits Maintain quality documentation, records, and compliance reports Ensure readiness for all audits and certification requirements Work with auditors and regulatory bodies to maintain compliance Cross-Functional Collaboration Partner with operations, engineering, supply chain, and production teams Support strategic planning and operational execution initiatives Work across departments to ensure alignment on quality objectives Required Qualifications Bachelor s degree in Engineering, Quality, Manufacturing, or related field (preferred), or equivalent experience 5-7+ years of progressive experience in Quality Management within a manufacturing environment Strong knowledge of

ISO 9001

2015 standards Experience working with ERP systems and quality management tools Understanding of Lean manufacturing and continuous improvement methodologies Ability to read and interpret technical drawings, blueprints, and specifications Strong statistical, analytical, and problem-solving skills Key Skills & Competencies Strong leadership and people management skills Excellent communication and stakeholder management abilities Strong organizational and project management skills Ability to manage multiple priorities in a fast-paced environment Strong decision-making and critical thinking skills Hands-on, proactive, and execution-focused mindset High attention to detail and quality standards Ability to work across office, warehouse, and plant environments (PPE required in some areas) Work Environment Manufacturing plant, warehouse, and office-based environment Requires movement across departments and production areas PPE required in designated operational areas Must-haves Bachelors degree 5-7 years experience in quality/manufacturing HM likes people from food/beverage, pharma or medical device HM/Plant mgr•likes more technical degree (engineering) Use stats for problems solving / rate of defects; e.g. standard deviation Experience in geometry reading blueprints and drawings Anyone with an FDA background (regulated fields) Someone that has aa good understanding of

ISO/9001

standards Good interpersonal skills/confident•have to be able to train people on quality Role will work with ERP/SAP system (AS400 is what they use•specific to manufacturing MACPAC is name of system