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Accessibility Manager
Career Insights for Quality Assurance Manager
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Based on Illinois data
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What they do
A Quality Assurance Manager focuses on prevention of mistakes and defects in manufacturing products. Develops procedures to ensure that quality standards are maintained. Manages all steps related to quality assurance as part of the quality management strategy of a company. May involve leadership of a team of quality assurance supervisors, specialists, and other associated staff members.
$106,008 / year median in Illinois
-2% projected decline
Job Description
Accessibility Manager at Resource Logistics Inc. Accessibility Manager at Resource Logistics Inc. in River Grove, Illinois Posted in 4 minutes ago.
Type:
full-time The Accessibility Testing Program Manager leads the strategy, execution, and continuous monitoring of digital accessibility across web, mobile, and desktop applications. This role acts as the primary bridge between onsite business stakeholders, product design teams, and offshore testing execution squads, ensuring full compliance with
WCAG 2.1/2.2 AA
standards, ADA, and Section 508. Key Responsibilities Program Leadership & Delivery Define the overall digital accessibility (A11y) QA strategy, test frameworks, and governance models across the product portfolio. Establish metrics, compliance dashboards, and executive reporting on accessibility readiness and risk posture. Embed accessibility checkpoints into the Agile/DevOps software development lifecycle (SDLC). Offshore On-site Coordination Serve as the single point of contact (SPOC) between onsite product managers, UX designers, engineering leads, and the offshore QA team. Manage daily handoffs, sprint planning, task distribution, and query resolution across time zones to maximize offshore throughput. Oversee offshore resource allocation, team onboarding, capacity planning, and technical skill development in accessibility methodologies. Drive overlapping sync meetings, daily standups, and retrospective sessions to eliminate delivery blockers and communication gaps. Audit, Governance & Defect Management Oversee both automated scans (e.g., Axe, Wave, Siteimprove) and expert manual audits using assistive technologies (JAWS, NVDA, VoiceOver, TalkBack, Switch Access). Translate complex WCAG guidelines into actionable user stories, acceptance criteria, and remediation guidance for developers. Triage accessibility defects, prioritize fixes based on business impact and legal risk, and verify remediation cycles.
Qualifications & Requirements Experience:
8+ years in Quality Assurance/Program Management, with 4+ years leading dedicated Accessibility testing initiatives.
Standards Expertise:
Deep working knowledge of
WCAG 2.1/2.2
(Levels A & AA), Section 508, WAI-ARIA, and international accessibility regulations.
Assistive Tech:
Hands-on familiarity with screen readers (NVDA, JAWS, VoiceOver), keyboard-only navigation, color contrast analyzers, and screen magnification tools.
Offshore Management:
Proven track record of managing distributed testing teams across onshore and offshore models (e.g., India).
Tools:
Proficiency with ADO, automated accessibility auditing tools (Deque Axe DevTools, Wave, Pa11y). Certifications (Preferred): IAAP Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS).