For a limited time, all new hires are eligible for benchmark incentive payments totaling up to $1000.00! Please visit the Employee Benefits page on our website for more details.

Under the supervision of the Director of Quality Assurance, the Assistant Director of Quality Assurance Program Evaluations support the coordination and implementation of organization-wide quality assurance, incident management, and program evaluation activities at The Arc Montgomery County. This position serves as a resource to staff, people supported, families, and other stakeholders to promote compliance, mitigate risk, and uphold the rights of people supported. The Assistant Director of Quality Assurance Program Evaluation represents the organization, under direction, during external monitoring, investigations, licensing, and accreditation processes.

JOB-SPECIFIC DUTIES AND RESPONSIBILITIES I.

Incident Reporting Complete required DDA Policy on Reportable Incident & Investigation (PORII) training. Lead internal incident investigations under the direction of the Director of Quality Assurance. Monitor and review incident reports for accuracy, timeliness, and regulatory compliance. Ensure appropriate policies and procedures are followed related to the submission of reportable incidents and required follow-up timelines. Support incident report training for DSPs, supervisors, and leadership staff as assigned. II. Program Evaluation Conduct and participate in program site reviews. Participate in Quality Assurance oversight committees as assigned, including Human Rights, Reportable Incident, Admissions, Discharge and Review, and Safety Review committees, as needed. Review and follow up on stakeholder satisfaction surveys for people supported and family members or advocates. III. External Incident Investigations Compile and submit documentation requested by OHCQ. Assist with drafting Plans of Correction (POCs) as needed. Track and follow up with programs on implementation and compliance with approved POCs. IV. Licensing/Accreditation Support organizational preparation for licensing and accreditation reviews and ongoing compliance. Participate in entrance and exit meetings during reviews under direction. Assist with drafting Plans of Correction following reviews. Support oversight of nursing-related compliance with applicable OHCQ and MBON regulations. Assist with preparation and submission of the annual DDA Quality Assurance Plan and monitor approval and compliance. Track and follow up with programs on implementation and compliance with approved POCs. VI. Policy and Procedure

QUALIFICATIONS

Masters degree plus three years of relevant professional experience; or Bachelors degree plus five years of relevant professional experience; or high school diploma plus nine years of relevant professional experience. Three years of experience must be at a supervisory level. Must communicate effectively in written and spoken English. Must be proficient in Microsoft Outlook, Word and Excel. Experience with program evaluation preferred