Job Summary:

The

QCM/BPRP

Manager ensures that the product or service we provide is fit for the intended purpose, is consistent and meets both external and internal requirements. The

QCM/BPRM MANAGER

has full authority and responsibility for assuring performance objectives and standards identified in the contract are met. This includes legal compliance and customer expectations. The

QCM/BPRM MANAGER

coordinates the activities required to meet quality standards. The

QCM/BPRM MANAGER

manages through inspections and evaluations of the processes in working areas to ensure compliance with contract PWS, government regulations, industry and

ISO 9001

standards. The

QCM/BPRM MANAGER

also monitors and advises on the performance of the quality management system (QMS), produces data and reports on performance, measuring against set standards. The

QCM/BPRM MANAGER

liaises with other managers and staff throughout the organization to ensure that the quality system is functioning properly. Where appropriate, the

QCM/BPRM MANAGER

advises Top Management on QMS changes and the implementation. The

QCM/BPRM MANAGER

assists management with training to enable others to achieve quality objectives. Ensures the Quality Management System (QMS) conforms to the requirements of the

ISO 9001

2015 standards. Responsibilities include the following. Other duties may be assigned. Responsible for administration of the Quality Management System (QMS) Authority to act on behalf of the Contractor, and direct removal, rework, or replacement of defective materials or poor-quality workmanship. Performs Inspections, Identifies Corrective and Preventive Actions, and performs Follow-up Activities. Key contact with customers and responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications. Prepares and Documents quality plans, policies, procedures and summaries, to include subcontract activities. Plans and conducts internal audits. Verifies Contractor furnished PM records, cards, tags, or logbooks are attached to or placed near each piece of equipment in a conspicuous location. Maintains the confidentiality of sensitive quality and company proprietary information and promotes quality awareness. Maintains the Subcontractor Performance Evaluation program coordination and documentation. Performs duties of management representative to ensure the integrity of the QMS is maintained. Experience High school diploma or general education degree (GED). Some college preferred. At least two years minimum experience in quality control evaluation and reporting in the fields of construction or facility management work and a minimum of two (2) years of experience working in comparably sized health facilities within a CDC inspected, DoD cognizance, facility operating at

BSL-2, 3, & 4

as identified by the CDC and NIH. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Excellent computer proficiency (MS Office - Word, Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Proven ability to develop Quality Plans and Procedures. Knowledge of principals and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Ability to communicate orally and in writing. Valid State issued Driver License required.