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Quality Assurance Supervisor

Job

KLS Logistics

Romulus, MI (In Person)

Full-Time

Posted 03/09/2026 (Updated 2 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

Quality Assurance Supervisor Romulus, MI Job Details Full-time 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Quality control corrective actions Regulatory inspections Customer communication Document review (document control) Food safety management Procedural guides Customer service Regulatory compliance Compliance audits & assessments Data reporting Corrective and preventive actions (CAPA) GMP Mid-level Supervising experience Bachelor's degree Team management Quality inspection Data analytics Quality standards in production Computer skills Continuous quality improvement (CQI) Quality audits Training & development Communication skills Regulatory compliance management Overseeing training Full Job Description Supports the maintenance and continuous improvement of the overall FSMS quality system or a specific procedure, including management review, CAPA management, internal quality audits, quality self-assessments, change control, document control, and standard operating procedures/work instructions. Provide support on key regulatory, customer, and 3rd party audits. Track, monitor, and report quality assurance metrics for the site. Monitor the training and development of site associates to ensure compliance with GMPs, food safety processes, customer requirements, and regulations Be a customer point of contact for QA related issues/initiatives as assigned. Partner with QA management to develop, distribute and maintain regular management reports. Assist in the review, monitoring, and maintenance of the Food Safety Management System Meet regulatory requirements relevant to their daily operations Ensure customer service and business standards requirements are met daily - Plan, conduct, and act upon inspection processes- Gemba; Standards Confirmation etc. daily Supervise, coach, and train hourly associates supporting quality assurance and control activities (e.g. Operators, QA Tech I, QA Tech II, etc.) Other projects and duties as assigned Quality Assurance Supervisor (US-N) Would you like to join the Logistics Company for the World? DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities... we look forward to exploring career possibilities with you! Job Description Supervisor supporting a specific quality assurance program and quality control activities in support of site compliance of the DHL Quality Management System and customer and regulatory requirements. Position is direct supervisor of hourly associates supporting quality activities. Responsibilities Supports the maintenance and continuous improvement of the overall quality system or a specific procedure, including management review, CAPA management, internal quality audits, quality self-assessments, change control, document control, and standard operating procedures/work instructions. Provide support on key regulatory, customer and 3rd party audits. Track, monitor, and report quality assurance metrics for the site. Monitor the training and development of site associates to ensure compliance to processes and regulations Be a customer point of contact for QA related issues/initiatives as assigned. Partner with QA management to develop, distribute and maintain regular management reports. Meet regulatory requirements relevant to their operations on a daily basis Ensure customer service and business standards requirements are met daily Plan, conduct, and act upon inspection processes- Gemba; Standards Confirmation etc on a daily basis Supervise, coach, and train hourly associates supporting quality assurance and control activities (e.g. Operators, QA Tech I, QA Tech II, etc) Other duties as assigned Required Education and Experience Bachelors Degree, preferred Some knowledge of QA, preferred People management experience, preferred Sufficient computer application experience Strong written and verbal communication Data analysis experience Training and facilitation skills Self management DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. Our Organization is an equal opportunity employer.
Brand:
KLS Logistics Address:
15520 Wayne Road Romulus, MI - 48174
Property Description:
5524 -
Romulus MI NCRC Property Number:
5524

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