•Must be willing to work 2nd (3p-11p) or 3rd Shift (11p-7a)

•As the Quality Assurance Supervisor, you will lead the departmental efforts in ensuring the integrity of our security printed products . You will oversee the end-to-end quality lifecycle—from auditing raw materials and paper to certifying in-process and finished goods . This role balances people leadership with technical expertise, requiring a hands-on approach to statistical analysis, laboratory testing, and cross-functional communication .

Key Responsibilities Team Leadership & Operations Supervision:

Directly lead and assign work to QA Specialists, Lab Technicians, and Inspectors .

Training:

Establish robust quality procedures and lead employee training on inspection designs, testing protocols, and laboratory integration .

Decision Making:

Collaboratively make "run/no-run" and product acceptance decisions alongside the Quality Manager, Operations, and Senior Leadership .

Technical Quality & Testing Lab Operations:

Operate and train staff on precision equipment such as tensometers, densitometers, and COF testers .

Physical/Chemical Analysis:

Conduct detailed chemical and physical testing on paper, raw materials, adhesives, and finished security products .

Precision Measurement:

Utilize specialized tools including micrometers, calipers, loupes, and gages to verify product specifications .

Data Analysis:

Apply advanced statistical methods and control-charting to evaluate current processes and drive continuous improvement .

Compliance & Software Management Systems Management:

Utilize Quality Management software to track, report, and resolve CAPAs (Corrective and Preventive Actions), customer complaints, and nonconformances .

Communication:

Provide real-time updates on significant quality developments to production teams and corporate management .

Documentation:

Maintain rigorous data logs for all QA activities in alignment with company policies .

Standards:

Stay current on evolving government and industry quality assurance codes and standards .

Minimum Qualifications Education:

Bachelor's degree (B.S./B.A.) from a four-year institution .

Experience:

At least three (3) years of related quality experience or training .

Alternative:

An equivalent combination of education and experience, specifically featuring heavy coursework in Math and Science/Chemistry .

Certifications:

ASQ (American Society for Quality) or equivalent certification is highly preferred .

Technical Skills Mathematics:

Ability to calculate ratios, proportions, area, circumference, and volume .

Algebra/Geometry:

Proficiency in applying basic algebraic and geometric concepts to quality testing .

Software:

Advanced MS Excel skills and proficiency in MS Office and Quality Management Systems (QMS) .

Physical Requirements Manual Dexterity:

Regularly required to stand, walk, and use hands to handle, feel, or reach .

Vision:

Must have excellent color recognition, close-range vision, and the ability to adjust focus .

Lifting:

Must frequently lift up to 10 pounds and occasionally move up to 25 pounds . Banknote Corporation of America is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position .