Quality Control Manager

Quality Control Manager Location:

2925 Chief Court, Dallas, NC 28034

Work Hours:

8:00 AM to 5:00 PM, Monday through Friday Competitive Compensation Make the Right Connection—Build Your Career with Dixon! Dixon Quick Coupling, a proud division of The Dixon Group is looking for a Quality Control Manager to join our team in Dallas, North Carolina! We are seeking a dynamic leader with a strong background in manufacturing and a proven track record of implementing and leading a Quality Management System (QMS) from its early stages. The ideal candidate is a strategic, self-starting problem-solver who works collaboratively to drive improvement, reduce costs, and deliver high-quality results with precision and purpose.

About Us:

The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment. At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply. What You'll Do Take full ownership of the division's Quality Management System (QMS), including creating procedures for raw material acceptance, in-process evaluation, and final product inspection. Lead or conduct investigations and corrective actions for significant defects and customer complaints. Promote and lead cost reduction activities to minimize waste, scrap, and rework, which will directly reduce the business unit's cost of poor quality (COPQ). Maintain and manage quality control instruments and testing equipment. Provide direction and mentorship to Quality Department personnel. Ensure compliance with the QMS by providing training and conducting audits. Regularly report on program progress, investigation findings, root causes, and corrective actions to the Division Leadership Team.

What We're Looking For Experience:

A minimum of 10 years of experience in a manufacturing or production environment, with at least 5 years in a decision-making role.

Education:

Bachelor's degree in Engineering, Quality Management or Business Administration required.

QMS Implementation:

Extensive experience in implementing a QMS, especially from the ground up.

Certifications:

Experience in ISO certified facilities, with a strong preference for candidates with prior

ISO 9001

implementation experience.

Leadership:

Proven ability to lead and motivate teams, with a strong focus on project leadership.

Technical Skills:

Proficient in relevant software, data analysis, critical thinking, and problem-solving.

Problem-Solving:

Expertise in conducting investigations and determining root causes and corrective actions.

Communication:

Excellent communication and interpersonal skills to work effectively with diverse teams.

Additional Skills:

Six Sigma/Black Belt is a plus. What We Offer Medical, dental, and vision insurance for you and your family Competitive salary Bonus programs 401K retirement plan Training opportunities Tuition reimbursement Paid vacation, PTO, and holidays Gym reimbursements, and more! Join us and be a part of a team that values your contributions and supports your goals! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.