Quality Assurance Manager

Quality Assurance Manager (OOJ

• 45416) 140000-160000 / US Dollars / Annual Salary NPAworldwide Recruitment Network update Last updated: May/07/2026

Job Description Quality Assurance Manager Location:

Cleveland, OH, USA

Salary:

US$140-160K plus bonus and excellent benefits package About the Opportunity Our client is a leading provider of high-performance paints and coating products designed to meet the rigorous demands of the global automotive industry. They are now seeking a Quality Assurance Manager to lead site quality standards, strengthen QMS compliance, improve customer quality outcomes, and support a proactive quality culture across a highly regulated manufacturing environment. This is a key leadership role, acting as the main quality liaison between Operations, Process Engineering, Technical, Account Management, customer-facing teams, and R D on quality-related enquiries, investigations, audits, and improvement initiatives. Role & Responsibilities As Quality Assurance Manager, you will take ownership of site quality standards, compliance, audits, quality systems, and continuous improvement activity.

Your responsibilities will include:

• Maintaining and improving the site Quality Management System, certifications, processes, and documentation
• Ensuring QMS requirements are embedded within the product realisation process
• Integrating customer-specific requirements, supplier quality manuals, and quality standards into the QMS
• Measuring, reporting, and communicating site quality performance
• Leading internal and external quality investigations, including customer complaints, SCARs, non-conforming product issues, and corrective actions
• Ensuring corrective actions are implemented effectively and issues are resolved in a sustainable way
• Driving data-led quality improvement programmes to improve yield, productivity, customer complaints, and cost of non-conformance
• Owning the site internal audit programme and document control system
• Facilitating customer and supplier quality visits
• Supporting and troubleshooting quality-related data systems, including SAP, LIMS, and ETQ Reliance
• Collaborating with Technical, R D, Operations, Process Engineering, and customer-facing teams to improve first-right capability
• Acting as quality gatekeeper for site-level MOC activity and new product launches
• Providing quality training, leadership, coaching, and guidance across the site
• Promoting a proactive and accountable quality culture This role will hold Decision Authority responsibility for:
• Product release decisions
• Fit, form, and function change approval requests
• Non-conforming product disposition
• Quality-related escalation, investigation outcomes, and corrective action effectiveness

Qualifications:

Key Requirements You will be an experienced quality leader with a strong background in quality management, manufacturing quality systems, audit programmes, corrective actions, and continuous improvement. Essential skills and experience will include:

• Bachelor's degree or higher in Quality, Engineering, or a related discipline
• Minimum 5 years' quality management experience, ideally within automotive or advanced manufacturing
• Minimum 3 years' people management or supervisory experience
• Certified Lead Auditor experience, ideally IATF and/or VDA
• Minimum Six Sigma Green Belt certification
• Strong knowledge of automotive core tools, including FMEA, SPC, Control Plans, and APQP
• Experience maintaining and improving QMS frameworks, certifications, and customer-specific requirements
• Experience leading quality investigations, SCARs, customer complaints, non-conforming product issues, and corrective actions
• Working knowledge of quality and operational systems such as SAP, LIMS, and ETQ Reliance
• Strong written and verbal communication skills in English
• Ability to lead audits, manage documentation, coach teams, and promote a strong quality culture Why is This a

Great Opportunity :

Why Join? This is an excellent opportunity to join a specialist business supporting the automotive paints and coatings industry, where quality, compliance, customer standards, and operational excellence are critical to success. You will play a visible leadership role in strengthening the site's quality systems, audit readiness, customer quality outcomes, and continuous improvement culture, while working closely with technical, operational, and customer-facing teams.

Pay Type:

Annual Salary

Pay Rate:

140000-160000

Currency Type:

US Dollars Visa sponsorship provided: No

Location:

CLEVELAND, Ohio, USA

Remote Status:

No Remote

Pay Type:

Annual Salary

Salary:

140000-160000 / US Dollars

Occupational Categories:

Engineering/ Manufacturing/ Production/ Operations Industry(ies): Automotive/ Motor Vehicles,Chemical,Machinery/ Heavy Equipment,Plastic more