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Job Description
If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you! At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.
Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.
Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.
To learn more about our company, please visit our website; https://www.trulieve.com
Requisition ID:
19921
Remote Work Available:
No
Job Title:
Quality Assurance Supervisor
Department:
Quality Assurance
Reports to: QA Manager
FLSA Status:
Exempt/Salary
Location:
Quincy, FL
POSITION SUMMARY
The Quality Assurance Supervisor - Processing will be responsible for the coordination and effective scheduling of workers to meet targets and quality standards. Responsibilities will include the training of staff in production methods, safety, policies, and procedures, as well as the identification and correction of potential work problems, health, and safety issues.
KEY DUTIES AND RESPONSIBILITIES
Approves incoming materials by confirming specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials
Approves in-process production by confirming specifications; conducting visual and measurement tests; communicating required adjustments to the production supervisor
Approves finished products by confirming specifications; conducting visual and measurement tests; returning products for re-work; confirming re-work
Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into a quality database
Maintains a safe and healthy work environment by following standards and procedures, complying with legal regulations
Overseeing and coordinating daily prioritization of QC testing
Manage and direct activities and resources of the quality department to meet the company objective of producing the highest quality product
Ensure product is manufactured in accordance with the proper Standard Operating Procedure's (SOP)
Continuous Improvement to maximize product quality and minimize costs.
Participating on teams as the Quality Control Liaison as required
Provide feedback and evaluations as needed
Approving or rejecting raw materials, in-process, and finished goods according to company specifications
Train employees as required
Monitor training plan and matrix as required ensuring ongoing compliance and staff proficiency
Assist with management of critical programs such as stability program, reduced testing program, environmental services, retained samples, etc.
Maintain and improve the level of quality by managing and implementing inspection criteria and procedures of quality control inspections in manufacturing and job sites consistent with all applicable standards and specifications
Take an active role in investigating and resolving problems related to quality, including sourcing substitute materials and/or suppliers
Analyze statistical data to determine trends and implement corrective actions as required
Communicate and coordinate objectives with manufacturing personnel and departments to improve the manufacturing process to be more cost-effective by maintaining continuous high standards of quality to minimize rejection of product
Ensure product is manufactured in accordance with established best practices, procedures, to meet customer/contractual obligations and in compliance with regulatory codes and standards
Staff selection/development - ensures staff has appropriate qualifications, knowledge to meet objectives
Assist in the development of statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product
Review test results and confirm compliance with specifications
Ensure goods and products comply with company standards, GMP, and any other regulatory agencies
Assist team members in Investigations, Root Cause Analysis procedures and implementation of effective CAPAs
Assist in the investigation and tracking of customer complaints regarding quality
Communicate quality and/or compliance concerns with urgency
Identify possible areas for improvement in quality control processes
Facilitate change management.
Monitor and facilitate third party compliance testing.
Performs other duties as required
SKILLS AND QUALIFICATIONS
Pharmaceutical or food manufacturing experience is preferred
Strong computer skills, including Microsoft Office Suite, database management and manufacturing management systems
Familiarity with Quality System Practices, such as Document Control, Auditing, Investigations, and CAPAs
Possess solid root cause analysis and problem-solving capability
Independent self-starter with decision-making ability
Strong attention to detail
Excellent oral and written communication skills, with proven ability to share information effectively with all levels
Ability to keep calm under pressure
Ability to prioritize activities under tight deadlines
Understanding of test equipment
Excellent organizational skills
Ability to work at multiple locations
Desired:
Knowledge of cGMP requirements and HACCP
Ability to create and review technical documentation, including project plans, test procedures, and design documents
Able to develop, review, and maintain metrics and quality audits
Strong problem identification and problem resolution skills
A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
Strong work ethic and positive team attitude
Well-developed problem-solving skills and ability to develop conceptual alternatives
Able to find new methods and principles and ability to incorporate them into existing practices as needed
High degree of resourcefulness, flexibility, and adaptability.
Must have the ability to plan, organize, develop, implement, and interpret programs, goals, objectives, policies, procedures, etc.
Strong negotiation and prioritization skills
Experience with MS Office (Excel, Word, Outlook, and Access) and be able to handle working with multiple programs.
Ability to read/write English at a proficient level
ADDITIONAL
MINIMUM
QUALIFICATIONS
Must be able to pass a Level 2 background screening Must be at least 21 years of age (State Law)
PHYSICAL REQUIREMENTS
Must be able to push, pull, move, and/or lift a minimum of 40lbs to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
Must be able to handle organic matter daily, able to wear PPE as appropriate (eye, face, hand, arm, head, foot, body, fall protection), and able to be exposed to hot, cold, wet, humid, or windy conditions while wearing PPE (95 degrees or greater)
Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)
WORK SCHEDULE
40+ hours weekly with flexible hours depending on department needs. Must be available to work occasional evenings, weekends, and holidays. Equal Opportunity Employer - Trulieve Supports a Drug Free WorkplaceSalary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.