Senior QA Test Manager (Duck Creek Insurance)

As a Senior QA Test Manager with Duck Creek/P&C experience, you will make an impact by leading complex testing initiatives across Home and Auto insurance lines, ensuring high-quality delivery of policy lifecycle functionalities. The ideal candidate will have strong leadership skills, deep understanding of QA processes, expertise in test planning and strategy, and the ability to manage full project lifecycle, cross-functional teams, and stakeholders ensuring on-time delivery, quality, and alignment with business goals. In this role, you will: Lead end-to-end testing efforts for General Insurance platforms, specifically DuckCreek, across Policy Creation, Renewal, Reserve Transactions, and Payments. Define and execute test strategies, estimations, reporting metrics, and root cause analysis for complex programs. Provide hands-on support for critical defect retesting and E2E sanity checks. Collaborate across multiple vendors and lines of business to ensure seamless integration and quality assurance. Drive Agile delivery practices using Rally, and contribute to DevOps workflows and automation scripting.

Work model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 4 days a week in a client or Cognizant office in Charlotte, NC. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. What you need to have to be considered • 12+ years of QA Test Manager with at least 8 years in a Test Lead or Manager capacity. 10+ years of testing experience with strong understanding of testing methodologies, techniques. At least 3 years of Commercial P&C Claims experience. Strong domain expertise in General Insurance, specifically Property & Casualty and Workers Compensation. Hands-on experience with DuckCreek platform and insurance lifecycle processes. Proven ability to lead complex program implementations and multi-vendor environments. Proficiency in Rally, ALM, Jira, and test management best practices.

Strong stakeholder management skills with solid interpersonal communications including verbal and written communications. These will help you stand out Experience in building QA metrics and root cause analysis reports. Exposure to DevOps workflows and automation scripting. Ability to work independently and provide end-to-end testing solutions across diverse systems. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Benefits:

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.