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Casper's Ice Cream
Quality Control Supervisor
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Based on Utah data
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What they do
A Quality Assurance Supervisor supervises quality assurance staff and oversees processes involved in the prevention of faults in manufactured products and solutions.
$81,256 / year median in Utah
+8% projected growth
Job Description
Why Casper's Casper's, the makers of America's number one best selling ice cream sandwich, has been crafting FatBoy in Utah since 1925 and we're still growing. We believe in innovation, teamwork, and dedication, in a workplace where your contributions are recognized and your growth is encouraged. Casper's is searching for a Quality Control Supervisor to lead our team. What You'll Do The Quality Control Supervisor oversees quality control operations and Quality technician employees across multiple shifts, ensuring food safety, product quality, and regulatory compliance are maintained throughout the facility. This role combines hands on quality control responsibilities, including audits, documentation, and lab oversight, with supervisory leadership over Quality Technicians to maintain a safe, productive, and compliant work environment. Perform all quality control checks and document review Conduct advanced internal audits and participate in external audits Serve as Assistant SQF Practitioner and maintain HACCP certification Maintain knowledge of specialty certifications, including Kosher, Organic, Gluten Free, and Non GMO Manage laboratory processes and provide direction to laboratory staff Assist the QC Manager with interviewing, hiring, orienting, and training staff; communicating corporate and department goals; monitoring and appraising job performance; coaching and developing growth opportunities; and enforcing personnel policies and procedures Help define processes, interrelationships, and key controls, and monitor processes to facilitate quality production Record and document compliance with all government, third party, customer, and company guidelines Support third party food safety and quality inspections Oversee quality technician employees during across multiple shifts, including staffing, training, scheduling, department cleanliness, and recordkeeping Ensure HACCP, SSOP, and cGMP records are kept current and up to date, and train employees on these requirements Oversee team member training, including onboarding, first week on site, safety, quarterly, and annual trainings, and verify all training is documented Attend manager training as offered Emphasize the importance of safety, quality, and productivity Oversee the cleanliness and organization of the process room at all times Apply LEAN principles, specifically 5S, to improve quality and efficiency Administer performance evaluations for employees as scheduled Support corporate goals and objectives by setting team goals aligned with each corporate goal and clearly communicating targets Communicate, implement, and enforce all company policies Support a positive culture among the team to increase employee satisfaction and morale Other duties as assigned Compensation & Schedule Minimum starting pay: $24.50/hr. Schedule Monday - Thursday, 6:00 a.m. to 4:30 p.m. Benefits