Company Overview This is a unique opportunity to work for the world leader in measurement, monitoring and control of molten metal processes. Heraeus Electro-Nite Co., LLC (HEN) develops and manufactures measuring sensors, supporting apparatus and instrumentation used during the melting and refining of metals---steel, iron and aluminum. HEN provides sensors, measuring systems and services to the steel, foundry and aluminum industries to improve product quality, productivity costs, environmental protection and working conditions. Our sensors, measuring systems and services have revolutionized the steel industry, enabling us to move from a craft to a high-technology business. Heraeus is a global company offering a generous compensation and benefits package and a great teamwork environment. Job Overview Are you a quality leader who thrives on developing people, improving processes, and building strong partnerships across an organization? We are seeking a Quality Control Manager to lead a high-performing Quality team while serving as the critical link between plant operations, suppliers, and customers. In this role, you will have the opportunity to develop talented employees, maintain world-class quality systems, and ensure customer expectations are consistently exceeded. Success will require a balance of technical expertise, leadership, communication, and collaboration. The ideal candidate is equally comfortable coaching employees within the Quality team, out on the production floor and partnering with Sales and Operations leadership, to resolve challenges and strengthen relationships to meet external customer expectations. What You'll Do Lead and Develop a High-Performing Team Provide leadership, coaching, and development for a team of Quality Control Technicians. Foster a culture of accountability, teamwork, continuous improvement, and customer focus. Establish clear performance expectations and support employees through training, mentoring, and ongoing development. Promote employee engagement while maintaining a safe, collaborative, and positive work environment. Serve as the Voice of the Customer Drive a culture focused on delivering exceptional internal and external customer satisfaction. Investigate, resolve, and communicate quality-related customer concerns in a timely and professional manner. Translate customer expectations into actionable quality standards and operational improvements. Build strong partnerships across internal functional areas while ensuring alignment with business and operational objectives. Manage Quality Systems and Compliance Lead and maintain the company's

ISO 9001

certification and

ISO 17025

accreditation programs. Ensure compliance with established quality standards, procedures, and regulatory requirements. Develop, document, and maintain quality control systems, objectives, and performance metrics. Create, implement, and continuously improve inspection criteria, testing procedures, and quality documentation. Communicate quality philosophies, standards, and expectations throughout the organization. Drive Continuous Improvement and Operational Excellence Analyze statistical data, product performance, and process trends to identify improvement opportunities. Lead root cause investigations, corrective actions, and preventive actions to improve quality and reliability. Partner closely with Production and Plant Leadership to maximize product quality while minimizing operational costs. Apply quality management tools, statistical methodologies, and continuous improvement principles to enhance performance. Collaborate with cross-functional teams to develop and implement quality improvement initiatives. Provide Technical Leadership Supervise inspection and testing activities to ensure technical integrity and efficiency. Deliver technical expertise and statistical support to manufacturing and business teams. Oversee quality inspections throughout the production lifecycle. Work with suppliers and vendors to ensure incoming materials and purchased components meet quality requirements. Develop and deliver quality training programs that strengthen organizational capabilities and promote best practices. What We're Looking For Leadership & Communication Proven experience leading, developing, and motivating teams. Demonstrated ability to build strong relationships and collaborate across operations, sales, customers, and suppliers. Strong verbal and written communication skills with the ability to influence stakeholders at all levels. Previous leadership training and supervisory experience required. Excellent project management and organizational skills with the ability to manage multiple priorities. Technical Qualifications Bachelor's degree in a relevant technical field, or an equivalent combination of education and experience. ASQ Certification strongly preferred. Quality management experience in a manufacturing, military, energy or related technical environment required. Experience maintaining

ISO 17025

accreditation required. Experience with

ISO 9001

quality management systems required. Project management experience. Strong analytical and statistical analysis skills with the ability to identify trends and drive improvements. Proficiency with Microsoft Office, including Excel, Word, Outlook. Able to work in the US without requiring sponsorship now, or at any point in the future. Personal Attributes Passion for developing people and building high-performing teams. Customer-focused mindset with a commitment to quality and service excellence. Strong problem-solving and decision-making abilities. High attention to detail and commitment to delivering quality results. Collaborative leader who thrives in a fast-paced manufacturing environment. Ability to travel up to 10%. Work Environment Mix of manufacturing floor, lab, furnace room, and office environments. Exposure to heat, cold, dust, mechanical equipment, and moderate to high noise levels. Use of PPE required, including safety shoes, eye/hearing protection, and heat‑protective gear. What's In It For You? Competitive compensation package including base salary and performance bonus. Comprehensive benefits program. Opportunity to lead and develop a talented team. Collaborative culture focused on continuous improvement and operational excellence. Stable company with opportunities for professional growth and advancement. Meaningful work where you can directly influence product quality, customer satisfaction, and business success. Join Our Team If you're a hands-on leader who enjoys developing people, solving complex challenges, and serving as the bridge between operations and customer expectations, we'd love to hear from you. Join us and help build a culture where quality, teamwork, and customer satisfaction drive everything we do.

Pay:

From $90,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance Application Question(s): Are you authorized to work in the US without requiring sponsorship now or in the future? Do you have experience coaching and developing direct reports? Do you have experience with ISO 9001 and

ISO 17025

compliance and audits? What quality management systems have you implemented, maintained, or improved? What is your salary expectation?

Work Location:

In person