MS Companies is seeking a proactive, hands-on, part-time Quality Liaison to support automotive quality operations within a manufacturing environment in the Bluffton, IN area. In this position, you will serve as an on-site quality representative between an automotive supplier and its customer , helping identify product concerns before they disrupt production, coordinating containment and rework activity, and providing timely, professional communication to both supplier and customer teams. This is an excellent opportunity for someone with automotive or manufacturing quality experience who enjoys being close to the production floor, solving problems in real time, and building strong relationships with manufacturing and quality teams. The right candidate will be proactive, responsive, detail-oriented, and comfortable taking ownership when quality issues arise . This role combines hands-on inspection and containment support with customer communication, documentation, and day-to-day problem solving. Required Skills & Qualifications Previous experience in an automotive, manufacturing, production, or quality environment Working knowledge of basic quality inspection principles, defect identification, and containment processes Ability to recognize and document nonconforming product, including cosmetic defects such as scratches, dents, discoloration, and other out-of-standard conditions Strong verbal and written communication skills with the ability to clearly relay quality concerns to supplier and customer teams Comfortable using Microsoft Excel, email, photos, and basic reporting tools to document findings and communicate issues Ability to work independently and respond quickly when production or quality concerns arise Strong attention to detail when reviewing inspection results, containment findings, and product condition Preferred Skills & Qualifications Previous experience as a Quality Liaison, Resident Quality Representative, Quality Technician, Quality Inspector, Quality Supervisor, Customer Quality Representative, or similar automotive quality professional Experience supporting an automotive supplier/customer relationship Experience with containment, controlled shipping, sorting, inspection, rework, or clean-point activities Experience documenting quality concerns through photos, inspection data, and written reports Ability to help establish acceptable/nonacceptable product boundaries and communicate those standards to production or inspection personnel Day-to-Day Responsibilities Serve as the on-site quality representative and build strong working relationships with Customer Quality and Manufacturing teams Proactively inspect and audit incoming material to identify potential concerns before they impact production Identify, document, and communicate nonconforming product conditions quickly and accurately Provide the supplier with clear issue details, photographs, inspection findings, and other supporting information Support the establishment and communication of acceptable quality boundaries for product appearance and workmanship Ensure containment and inspection processes are being followed and that certified product is available to production as quickly as possible Communicate and monitor clean points to help ensure containment actions remain effective Help initiate and coordinate sorting, containment, inspection, and rework activities when quality concerns arise Verify containment data and inspection findings for accuracy Assist with resolution of nonconforming material claims and related quality issues Maintain visibility to rejected or suspect material and support accurate disposition/RMA activity Provide timely feedback on quality concerns and escalate issues when additional supplier or customer support is needed Remain engaged with quality issues through resolution while maintaining a professional, solutions-oriented customer relationship Physical and Environment Requirements This position is performed within an active automotive manufacturing environment.
Physical expectations may include:
Standing, walking, and moving throughout production and quality areas for extended periods Inspecting, handling, and moving automotive components Lifting approximately 25-50 lbs , depending on the component or situation Working directly on the manufacturing floor in a fast-paced production environment Wearing required PPE, including steel-toe footwear Performing hands-on inspection, containment, sorting, and rework support as needed Remaining flexible with hours when production or quality issues require additional on-site support Company Benefits & Culture At MS Companies, our Quality Support Services teams work directly within some of the most advanced manufacturing environments in the automotive industry. This role offers the opportunity to build valuable OEM-facing quality experience while working with a team focused on responsiveness, accountability, and continuous improvement. Weekly pay Hands-on exposure to automotive quality operations Opportunities to strengthen customer-facing quality and problem-solving experience Supportive leadership and access to a nationwide Quality Support Services network Potential opportunities for future advancement across MS Companies quality programs and customer locations Fast-paced environment where strong performers can make an immediate, visible impact INDIC3