Customer Quality Engineer

American Howa Kentucky, Inc. is a global supplier of automotive interiors and noise vibration parts. American Howa Kentucky, Inc. promotes a supportive work environment to create a workplace in which people can work safely and securely. American Howa Kentucky, Inc. is seeking a full-time Customer Quality Engineer to join our Quality team.

PURPOSE OF POSITION

Support the management and control of quality through use of quality related skills while supporting the policies and standard operation procedures of

AHK. RESPONSIBILITIES

Responsible and ownership of all quality related items both internally and externally. Support quality system by adhering to AHK's plant standards and customers' requirements.

ESSENTIAL FUNCTIONS OF THE POSITIONS

Support all specific requirements of

IATF / ISO.

Knowledge of all customer portal functions Understand and promote AHK's operating philosophies Establish and maintain communication with other team members and support departments Administrative work related to maintenance and/or improvement of quality assurance system Analyze, evaluate and/or improve quality level of production process Support all necessary engineering standards and conduct related Quality paperwork and data from prototype stage to production Inspecting products and proposing countermeasures for defective products Analyze, evaluate and/or propose countermeasure for process related defects Maintain good customer relations Review and support PPAP process with follow up for part approvals Adherent to the customer requirements manuals Verify corrective actions long term Perform other duties as required (other projects or assignments requested) Travel to Customers and potentially stay extended time on short notice. Knowledge of APQP (Control Plans, D/P FMEA Flow) Conduct internal audits Review and approve data collected on check sheets Review daily scrap, defect investigation, issue Hold Tags and Quality Alerts Issue PDN's to suppliers, receive and review root cause and counter measure Maintain the Quality Hold Cage Collect data for monthly plant review charts Review and approve COA's and COC's SKILL (Ability to do the job): Ability to work in a team environment Knowledge of quality assurance analytical tools Knowledge of computer applications including Word, Excel, and Power Point Must be willing to work extended hours as needed to meet production requirements Ability to multi-task in a fast-paced environment Strong problem solving and troubleshoot skills•5P, 5 Why, 8D, etc. Must be willing to work off site as needed•customer visits as needed Maintain customer specification by check sheets Receive and analyze customer score cards Must be able to travel to customers to deal with various issues Must be able to obtain US Passport for travel outside United States Blue Print reading and understanding

PHYSICAL DEMANDS

Ability to lift 50 pounds Able to stand for prolonged periods of time in a manufacturing environment. Specific vision abilities required include viewing raw materials and parts for color matching and depth perception. Frequent bending, stooping and stretching Ability to walk for prolonged periods of time.

EQUIPMENT/PPE

Compactor Measuring devices Safety glasses Steel toe shoes

OTHER:

IATF / ISO

standards and implementation, APQP, Lean Manufacturing, PPAP, SPC, Six Sigma, FMEA, Error Proofing and Kaizen, automotive blueprint reading skills are required. SPC, capability studies, experience with ISO and

IATF 16949

management systems, Gauge

R&R, MSA

Calibration preferred, Tier 1 Automotive experience a plus

WHAT AREAS OF TRAINING ARE REQUIRED

SPC, capability studies, experience with ISO and

IATF 16949

management systems, Gauge

R&R, MSA

Calibration preferred. Final inspection, receiving inspection, 1st and last piece inspection when covering for Quality Tech or Inspector, use of gauges.

WHAT AREAS OF TRAINING ARE REQUIRED

SPC, capability studies, experience with ISO and

IATF 16949

management systems, Gauge

R&R, MSA

Calibration preferred. Final inspection, receiving inspection, 1st and last piece inspection when covering for Quality Tech or Inspector, use of gauges.

EDUCATION

2-year degree from a technical college or equivalent Minimum of five years on-the-job training with industrial manufacturing facility in skilled trade capacity. This is a local hire position•relocation assistance is not provided.

Schedule:

Monday•Friday 8:00am•5:00pm Overtime Is Required (during the week and some weekends)

Job Type:

Full-time Pay:

Up to $45,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person