Salesforce QA Tester

Job

Tata Consultancy Services Limited

Frederick, MD (In Person)

$95,000 Salary, Full-Time

Posted 6 days ago (Updated 1 day ago) • Actively hiring

Expires 6/16/2026

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Salesforce QA Tester (Sales Cloud & CTI)

Technical Skills o 3+ years of QA experience with Salesforce Sales Cloud. o Hands-on experience testing CTI integrations o Familiarity with Salesforce declarative features and data model. o Experience with QA Automation tools is a plus.
Certifications (Preferred) o Salesforce Administrator or Sales Cloud Consultant. Roles & Responsibilities
Testing & Quality Assurance o Develop and execute test plans, test cases, and test scripts for Salesforce Sales Cloud features and CTI integrations. o Perform functional, regression, integration, and UAT testing. o Validate workflows, automation, and security settings within Salesforce. o Test CTI functionality including call routing, screen pops, and softphone integration.
Defect Management o Identify, document, and track defects using tools like Jira or similar. o Collaborate with developers and admins to resolve issues promptly.
Business Process Validation o Ensure Salesforce configurations align with business requirements. o Validate data integrity and system performance post-deployment.
Documentation & Reporting o Maintain detailed test documentation and provide regular QA status reports.

o Create and update test cases for new features and enhancements. Salary Range- $90,000-$100,000 a year #LI-OJ1