Quality Assurance Associate

Quality Assurance Associate Springfield, MO Job Details 20 hours ago Qualifications Quality control corrective actions Microsoft Excel Pest control Microsoft Outlook SAP Put-away Laboratory information management systems Corrective and preventive actions (CAPA) English GMP Mid-level High school diploma or GED Sanitation procedures SQF Practitioner (SQFI) Safe Quality Food Certification Quality audits Quality assurance within manufacturing Root cause analysis Respiratory protection Training Document management Associate's degree Escalation handling Ad-hoc reporting Communication skills GFSI Full Job Description This position is responsible for quality management system (QMS) programs at the Springfield, MO facility. This can include, but is not limited to data reporting and trending, program support, investigations, applicable training of employees, auditing, and document control. Essential Functions and Responsibilities (not restrictive) Periodic (daily, weekly, monthly, ad hoc) data trend reporting Key user of CAPA (Intelex) system SQF Practitioner Manage and trend key QMS programs (EMP, CAPA, Sanitation, Pest Control, auditing, etc.) Facilitate material disposal requests (MDRs) Generate various QMS related reports as required Ensure clean equipment swab program is implemented and monitored. Provide applicable quality system training Conduct root cause analysis and corrective/preventive action. Serve as back up to Documentation Specialists, QA Technicians and PRP Technicians for basic functions of their jobs. Provides input into quality management system programs for review and revision. Perform other duties as assigned. When the employee(s) filling this position is absent from their job, their immediate supervisor/manager (as identified in the "Reports To" section of this job description) is responsible for assigning the qualified employee(s) to perform the essential functions and responsibilities listed in this job description. The qualified employee(s) must have been successfully trained on the assigned temporary duties. Supervisory Responsibilities (if applicable) Not Applicable Performance indicators (related to above Task & Responsibilities, respectively) Ensure no MDR materials exceed 30 days in blocked stock. Timely completion of MDR documentation. Retention sample put away on a regular frequency. Timely completion of Quality System issue escalation. Timely completion of CRM responses and customer complaints. Qualification & Experience R equirements

Education, Training:

2-4 year college degree is preferred. Alternately, High School education with strong, relevant industry experience will be acceptable.

Experience Required:

Two years in an industrial quality or micro lab application in the food, dietary supplement or pharmaceutical industry is preferred Experience with GFSI standards (BRC, SQF, FSSC 22000) preferred

Knowledge, Skills, Abilities:

Working knowledge of good manufacturing practices and quality assurance fundamentals Strong interpersonal and communication skills (written and verbal), to include speaking clearly and persuasively in positive or challenging situations. Must be able to lead root cause analysis and corrective action plans Effectively handles multiple, rapidly changing and conflicting priorities and works well under pressure.

Language, Computer & Numeracy:

Proficiency with Microsoft Office Applications including, but not limited to, Word, Excel and Outlook Ability to generate routine reports and correspondence Experience in SAP and LIMS a plus Fluent in written and spoken English required

Personality, Characteristics:

Works with minimal supervision and remains productive at all times. Must be results-focused and oriented toward accomplishment of team. Must be able to work flexible hours to include daily overtime and some weekends when needed. Operates well in a team environment and possess team-based problem solving skills. Results focused and oriented toward accomplishment of team and organizational skills. Stays positive and calm in difficult and/or trying circumstances. Able to work flexible hours to include overtime when needed. Ability to effectively interact with all levels of personnel with the utmost professionalism.

Travel requirements:

Minimal domestic travel (