Quality Engineer I

POSITION SUMMARY

Provide quality assurance system support and leadership to achieve optimal safety, quality, productivity, and delivery to assure internal and external customer satisfaction.

JOB TASKS & RESPONSIBILITIES

The following job/task functions have been identified as the core functions of this position. However, the Quality Manager may assign additional duties associated with this position.

• Schedules and conducts meetings with customers, suppliers, and in-plant personnel.
• Serve as main contact for external customer concerns. Monitor, respond, initiate corrective actions, follow up, close and track customer complaints.
• Works with customers to obtain all necessary APQP documents including Process Flow, PFMEA, and Control Plans.
• Supports internal as well as third party

ISO:

9001:2015 Quality Management System audits and

ISO:

17025:2017 (A2LA).

• Performs basic research and design for quality processes and controls.
• Helps evaluate designs, drawings, project plans, specifications, and other documents.
• Initiate and facilitate cross-functional teams in pursuit of problem solving and mistake proofing quality problems.
• Drive implementation of a progressive quality system to prevent defects and meet or exceed customer expectations.
• Drive implementation of all quality policies and required operating procedures and work instructions.
• Assist in developing and maintaining Company performance metric data, prepare charts and summaries for applicable measurables as required.
• Travel to customers, vendors, and suppliers as necessary. Generate and distribute visitation reports along with any other customer communications.
• Audits and assists with quality procedures and buy off criteria for tools, parts, and assembly processes at Axis and Autokiniton plants.
• Prepares and updates: set-up instructions, check fixture instructions, operator inspection instructions, and should it become necessary; repair instructions and sort logs.
• Coordinates the activities of the certification lab.
• Prepares, submits, and follows through with deviation request forms (if necessary).
• Ensures all corrective actions are submitted in a timely manner and all preventative counter measures are verified.
• Understands, supports, and implements the company safety and quality policies into daily work habits.
• Understands, supports, and implements the company housekeeping initiatives and continuous improvement activities into daily work habits.