Quality Technician

Quality Technician Protocase Inc./45Drives Ltd. Wilmington, NC Job Details Full-time $42,000 - $60,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Retirement plan Qualifications Quality control corrective actions Engineering Internal compliance auditing Key Performance Indicators Quality assurance audits Continuous improvement Organizational skills Quality audits Training & development Manufacturing Root cause analysis Training Cross-functional collaboration Manufacturing company experience Communication skills Entry level

Full Job Description Quality Systems Technician Location:

Wilmington, NC Eligibility:

Must be legally authorized to work in the

United States Start Date:

As soon as possible Shift Schedule - 7AM-3

PM Job Type:

Full-Time, Permanent Work Environment:

In-Office Work Differently. Build Something That Matters. This isn't just another job where you punch in and punch out. At Protocase, we believe work should be meaningful. We spend a third of our lives working—so we've built a culture where people actually want to come in each day and leave feeling fulfilled. Your ideas don't just matter here—they shape our future. If you're looking to be part of a collaborative, innovative team where your voice has real impact, you'll fit right in. Learn more about how we work: https://workdifferently.info/ About Us Founded in 2001, Protocase Inc. manufactures custom sheet metal enclosures, panels, and components for engineers and innovators worldwide. With 400+ employees and over 16,000 customers—including NASA, Google, Apple, and Boeing—we combine advanced software with cutting-edge manufacturing to deliver high-quality custom parts in as little as 2-3 days. About the Role As a Quality Systems Technician , you'll play a key role in maintaining and improving our Quality Management System (QMS), ensuring we consistently deliver world-class products.

You will:

Support the structure, compliance, and continuous improvement of the QMS Maintain accurate and up-to-date processes, procedures, and documentation Assist with internal audits and coordinate preparation for external audits Collaborate across departments to identify root causes and implement corrective actions Track and support continuous improvement initiatives Monitor QMS Key Performance Indicators (KPIs) with process owners and leadership Participate in and lead training sessions related to quality systems About You You're analytical, detail-oriented, and driven to improve systems and processes. You enjoy solving complex problems and collaborating across teams.

Qualifications:

Education:

Background in engineering or a related technical field (preferred)

Experience:

1+ years in a manufacturing or machine shop environment (preferred)

Skills:

Strong critical thinking and problem-solving abilities Excellent written and verbal communication skills Ability to work independently and collaboratively High attention to detail with strong organizational skills Ability to manage multiple priorities in a fast-paced environment

Compensation & Benefits Salary Range:

$42,000 - $60,000 USD annually (based on experience, including performance incentives)

What We Offer:

Training & Growth:

Leadership development and skill-building opportunities

Comprehensive Benefits:

Medical, dental, vision, life insurance, and retirement savings plan with ️‍️

Wellness Programs:

Access to wellness initiatives and fitness support ️

Paid Time Off:

2 weeks vacation to start 3 weeks after 3 years 4 weeks after 5 years

Team Events:

Regular social events, lunches, and celebrations

Recognition Programs:

Monthly and company-wide awards ️

Employee Perks:

Discounts with local businesses Ready to Join Us? If you're excited to make a meaningful impact in a growing, innovative company, we want to hear from you. Apply today and help us continue building something extraordinary.