Hybrid (4 days onsite) We are seeking an Associate MDR Specialist to join a leading medical device manufacturer. In this role, you will support the complaint handling process for a variety of medical devices, including diagnostic products, catheters, and capsules. You'll receive comprehensive training on the end-to-end Medical Device Reporting (MDR) and complaint handling process while working closely with cross-functional quality and regulatory teams.
Responsibilities:
Review, document, and investigate customer product complaints Support complaint handling activities in compliance with FDA and company quality system requirements Analyze complaint information and assist with product investigations Maintain accurate documentation and case records Collaborate with Quality, Regulatory, and other internal teams to ensure timely complaint resolution Communicate professionally with internal stakeholders throughout the investigation process
Qualifications:
Bachelor's degree in Nursing or a related healthcare field required Healthcare-related experience required Complaint handling or Medical Device Reporting (MDR) experience preferred, but not required Customer service experience is a strong plus Strong analytical and problem-solving skills Excellent verbal and written communication skills Proficient computer skills, including Microsoft Office Self-motivated, detail-oriented, and eager to learn This is an excellent opportunity for someone looking to build a career in Medical Device Quality, Complaint Handling, and Regulatory Affairs . The hiring manager is interviewing next week and is looking for motivated candidates with strong healthcare knowledge and analytical skills. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.
Disclaimer:
These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.entegee.com/candidate-privacy-information-statement/ The Company will consider qualified applicants with arrest and conviction records. #
GRPB Pay:
$24.00 - $28.00 per hour People with a criminal record are encouraged to apply
