Marketing Lead

We are dedicated to fostering a dynamic and inclusive work environment where professionals can thrive. At CCMC, you will find a supportive culture that values collaboration, innovation, and personal growth. If you are inspired to help make a meaningful impact in the lives of our patients and the communities we serve, CCMC is the place for you. Consider joining us in our mission to provide exceptional care by applying today or reach out to CCMC's Human Resources to learn more about the employment experience at CCMC! brittany.dodson@clintoncountymedicalcenter.com

Opportunity Summary:

The Practice Operations & Marketing Lead plays a central role in coordinating the operational, marketing, and administrative functions of the practice. This position is responsible for website management, collaboration across all marketing initiatives, patient complaint resolution, public relations support, project coordination, and staffing organization. This role works closely with clinical and leadership teams but does not have direct supervisory responsibility. Benefits & Rewards Generous Paid Time Off Paid Holidays Regular employment, consistent pay Health, Dental, Vision Employer Retirement Contributions Professional Development & Continuing Education Opportunities Employer-paid Life Insurance Access to Voluntary Long and Short-Term Disability Insurance Access to additional Voluntary Life Insurance Access to AD&D Insurance Paid on the job training Join a diverse and caring team Yearly uniform stipend Yearly CCMC health allowance

Essential Duties:

Website & Digital Presence Oversee content updates, accuracy, and functionality of the practice website Coordinate with internal teams and external vendors to maintain brand consistency and compliance Monitor website performance and recommend improvements to support patient engagement Marketing Collaboration Coordinate and support all marketing initiatives, including digital, social media, email, and print efforts Ensure consistent branding, messaging, and tone across platforms Assist with campaign planning, execution, and tracking Patient Experience & Complaint Handling Serve as the primary point of contact for patient complaints and service concerns Document, investigate, and coordinate resolution of issues in a timely and professional manner Identify recurring themes and recommend process improvements to enhance patient experience Public Relations & Communications Assist with public relations efforts, including online reputation management and community communications Draft and coordinate responses to patient feedback and public inquiries Support leadership with communication planning during sensitive or high‑visibility situations Project Coordination Coordinate internal initiatives and operational projects from planning through implementation Track timelines, deliverables, and progress across departments Ensure projects remain on schedule and aligned with practice objectives Staffing & Scheduling Coordination Organize and maintain medical assistant schedules to ensure appropriate daily coverage Coordinate schedule adjustments in alignment with patient demand and operational needs Communicate staffing plans clearly with clinical leadership and staff

Compensation:

$55,000-$60,000

As Needed:

Other duties as assigned

Requirements:

Experience in operations, marketing coordination, administration, or project support Strong organizational, communication, and problem‑solving skills Experience handling patient or customer service issues with discretion Comfortable working cross‑functionally without direct supervisory authority Embraces and embodies CCMC's core values:

Preferences:

Experience in healthcare

Physical Requirements:

Ability to sit, stand, and walk intermittently throughout the workday Ability to use hands and fingers for computer work, phone use, and handling documents Ability to see, hear, and communicate clearly in person and by telephone Occasional bending, reaching, or lifting of office materials up to 15 pounds Ability to work for extended periods at a computer workstation An Equal Opportunity Employer. CCMC is an At-Will Employer. By submitting an application, you grant CCMC permission to contact the identified employers, references, and educational institutions to verify the information provided within this application. I further understand that any dishonest, false or incomplete answers or information on this application or subsequent interviews are grounds for immediate dismissal. Due to the nature of our work, should you be offered a conditional offer of employment a background check, fingerprinting, and drug screen are required prior to start date. Should you need assistance in completing this application for any reason please contact human resources at brittany.dodson@clintoncountymedicalcenter.com We would be happy to assist you personally.

Pay:

$55,000.00 - $60,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person