Marketing Manager

Marketing Manager Department of the Navy Commander, Navy Installions Command NDW Naval Support Facility Indian Head Summary This position is assigned to one or more installions and supports all FFR Programs including Sheltering, Community Services (Morale, Welfare & Recreion, Fleet & Family Service Center and Child & Youth Program) and Food Services. NDW serves a pron base of active duty military, Department of Defense civilian employees, military and civilian retirees, family members, and reservists. Learn more about this agency Summary This position is assigned to one or more installions and supports all FFR Programs including Sheltering, Community Services (Morale, Welfare & Recreion, Fleet & Family Service Center and Child & Youth Program) and Food Services. NDW serves a pron base of active duty military, Department of Defense civilian employees, military and civilian retirees, family members, and reservists. Learn more about this agency Overview Help Accepting applicions Open & closing des 05/13/2026 to 05/21/2026 Salary $28 - $31 per hour Pay scale & grade NF 3 Locion 1 vacancy in the following locion: Indian Head, MD Remote job No Telework eligible No Travel Required Not required Relocion expenses reimbursed Yes—You may qualify for reimbursement of relocion expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time - 35+ Hours Per Week / Eligible for Benefits Service Competitive Promotion potential None Job family (Series) 1101 General Business And Industry Supervisory stus No Security clearance Other Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determinion process Suitability/Fitness Financial disclosure No Bargaining unit stus No Announcement number 26-12961284 Control number 869102700 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Duties Help Plans, Executes, Evalues and Manages Marketing Program Develops professional marketing and promotional plans for regional Community Programs on-going and one-time programs and/or events. Uses established real-world marketing practices to initie and complete plans. Plans may be written individually or in cooperion with other marketing or program staff. Make presentions of marketing and/or promotion plans to groups or individuals, possibly up to and including Program Managers and Navy Senior Leadership. Develops and "sells" creive promotional options for programs. In partnership with programmer, determines target market. Establishes and meets deadlines in conjunction with marketing plans. Establishes and maintains regularly scheduled meetings, continuous liaison with managers and key personnel to gher informion on programs, services and/or events for authorized prons. Learns business principles of and helps define the particular marketing needs for each facility or program. Develops recommendions and plans addressing topics such as increasing sales or pronage, awareness, customer services sisfaction. Develops and monitors tracking methods for marketing calls, marketing requests and recommendions/outcomes. Is sensitive to building excellent relionships utilizing outstanding customer service skills. Conducts and coordines marketing analysis, da ghering and tabulion by using a variety of survey tools (e.g., Google Analytics, MIS/POS informion, customer suggestions/comment cards, paper surveys, phone interviews, focus groups, town meetings, etc.). Conducts special project research as directed. Prepares merial the department level for the purpose of determining customer needs and desires. Interprets research findings, summarizes, makes recommendions and presents to a variety of audiences. Utilizes marketing tools to publicize and encourage pronage/use of program and facilities. This is accomplished through stregic deployment of advertising campaigns th may include, but are not limited to: email, websites, presentions, speeches, publicions, official message traffic, banners, printed merials, and other promotional means. Develops effective distribution plans and ensures posted informion (print or electronic) remains current and timely. Maintains distribution points to ensure they remain eye cching and free of clutter. Responsible for disseminion of informion installion level. Ghers informion, completes marketing requests and distribution plans fully, submits and monitors progress through FFR Support Office Visual Informion Specialists. Develops and maintains effective tracking tools to ensure marketing deadlines are met. Acts as point of contact for proofs requiring manager approval and is liaison between program manager and assigned Visual Informion Specialist. Conducts installion level (and times regional) public relions activities. Administrive Duties Handles administrive duties including researching and ordering approved equipment, supplies and promotional merials, provides input for annual budget, tracks credit card purchases (if applicable), ensures policies and procedures are followed Tracks supply inventories and maintains security of office, supplies and equipment. Writes and proofreads correspondence, memos and email. Responds professionally and promptly to email and phone messages. Maintains files and records as required including photo libraries and media archives. In coordinion with the regional marketing director, may be assigned to develop and dissemine regional marketing plans and campaigns. May be required to work periodically various regional sites in addition to assigned locion. Maintains and updes annual installion level Quality of Life Programs event/program calendar and stregic plan. As directed, may assist the Commercial Sponsorship Coordinor in ghering event informion, writing solicition merials or event fact sheets, and after-action summaries. May take the lead on particular marketing projects of a regional nure th may include website management, marketing training, regional newsletters, etc. Provides Customer Service May develop or direct setup of exhibits and/or displays for a variety of events or programs. May coordine photo enlargements, display merials, etc. Staffs displays on direction of regional marketing director. As directed, may collabore with approprie personnel to arrange video production services. Dissemines MWR, FFSC, or CYP provided videos and/or CD's to widest audience and approprie events. Performs other duties as assigned. Requirements Help Conditions of employment Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. Must successfully pass the E-Verify employment verificion check. Any discrepancies must be resolved as a condition of employment. A valid Ste driver's license is required to opere motor vehicles. May be required to work periodically various regional sites in addition to assigned locion. Starting May 7, 2025, non-affilied individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identificion to access Indian Head Navy Base. (Review required documents section for more informion.) Qualificions A minimum of three years of experience in the marketing field or reled area OR a bachelor's degree in marketing, communicions, public relions or a reled field and one year of experience in marketing (or reled field) is preferred. Knowledge of all phases of marketing and communicions, including principles, methods, practices, trends and techniques. Ability to gher and effectively organize informion. Must possess proven ability to analyze business needs and develop marketing plans and recommendions in a fast-paced environment. Ability to solve problems with skill, tact and resourcefulness and effectively carry out various projects independently, handle problems and divergences - within policy and accepted practices - when they occur. Ability to communice effectively both orally and in writing. Skill and ability to market and promote programs and motive prons. Computer proficiency in various software to include but not limited to Microsoft Office, Word, Excel, and Internet Explorer. Should possess solid organizional skills and be detailed oriented. Must be able to handle multiple projects within deadline. Educion Proof of educion is required if qualifying based on educion and experience. Additional informion Spouses of active duty military members of the Armed Forces may receive preference in hiring under this announcement if they are among the best qualified referred and are within reach of selection. Spouse Preference does not apply to NF 04 and NF 05 positions. Please clearly identify in your applicion th you are asking for spouse preference and submit a copy of current PCS orders along with the Military Spousal Preference Request form . Failure to submit current PCS orders with applicion will prevent spousal preference from being granted. Some positions have special requirements. In these cases selection is tentive pending sisfactory completion of these requirements. Applicants may be required to provide proof of educion, etc. All selections are contingent upon the obtaining of sisfactory employment reference checks.

SELECTIVE SERVICE REQUIREMENT

If you are a male born after December 31,1959 and least 18 years of age, employment law (5 U.S.C. 3328) requires th you must register with the Selective Service System (military draft), unless you meet certain exemptions. If applicable, failure to register will prevent you from being considered for employment. To register, please the Selective Service web site https://www.sss.gov/default.htm . When relocion expenses are authorized to perform a Permanent Change of Stion (PCS) with the federal government, the IRS considers the majority of your entitlements to be taxable.

Additional informion:

https://www.dfas.mil/civilianemployees/civrelo/taxableentitlements.html Public Trust is a type of background investigion, but it is not a security clearance . Depending on the job, you must complete either the Standard Form 85 (SF85) or 85P (SF85P) questionnaire. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. All resumes reviewed to determine if they meet the hiring eligibility and qualificion requirements listed in this announcement. Resumes red based on the informion provided to determine the level of knowledge, skills and abilities (KSAs) reled to the job requirements. Using the qualificions of the position, a predetermined ring criterion of KSAs used for each resume. Best qualified applicants referred to the hiring manager. The selecting official may choose to conduct interviews. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help The following documents are required the time of applicion: Résumé Proof of educion/training: if applicable, provide a copy of your awarded/conferred college transcript(s), if degree hasn't been conferred provide copy of HS Diploma, GED, or equivalent If claiming Department of Defense (DOD) Non-appropried Fund (NAF) Business Based Action (BBA) priority considerion: provide a copy of the notice of separion If claiming

Military Spouse Preference:

provide a copy of the sponsor's Permanent Change of Stion (PCS) orders and a marriage certifice the time of applicion If claiming

Veteran's Preference:

provide a copy of your DD-214, Member-4 page and any supporting documention (SF-15, V.A. disability letter, proof of service, etc.) How to Apply Help To be considered for this vacancy you must apply and complete the online questionnaire and submit the documention specified in the Required Documents section above. The complete applicion package must be submitted by 11:59 PM (EST) on 05/21/2026 to receive considerion. To To preview the Applicion Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12961284 To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. It is your responsibility to ensure your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de.

Additional informion on how to complete the online applicion process and submit your online applicion may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the stus of your applicion, log into your USAJOBS account . Once logged in, the Welcome screen lists your applicions, your applicion stus and the de it was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal considerion regardless of race, color, nional origin, religion, sex, age, mental or physical disability, genetic informion, reprisal, marital stus, political affiliion, sexual oriention, or any other non-merit factor. This agency provides reasonable accommodions to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodions should email their request to nsapplicions@nhr-ma.com to ensure proper considerion is given. The decision on granting reasonable accommodion on a case-by-case basis. Agency contact informion

NDW NAF HR

ndwnafhr@us.navy.mil Address NSF Indian Head 47402 Buse Rd Bldg 467 Puxent River, MD 20670 US Next steps Using the required qualificions of the position, a standardized ring and ranking criteria of knowledge, skills, and abilities used to screen and assess each applicion. If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Times may vary during the hiring process, as your applicion stus updes/changes you notified with a notificion letter via email. Please notify us if your contact informion changes after the closing de of the announcement. Also, note th if you provide an email address th is inaccure or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communicion th could affect your considerion for this position. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help The following documents are required the time of applicion: Résumé Proof of educion/training: if applicable, provide a copy of your awarded/conferred college transcript(s), if degree hasn't been conferred provide copy of HS Diploma, GED, or equivalent If claiming Department of Defense (DOD) Non-appropried Fund (NAF) Business Based Action (BBA) priority considerion: provide a copy of the notice of separion If claiming

Military Spouse Preference:

provide a copy of the sponsor's Permanent Change of Stion (PCS) orders and a marriage certifice the time of applicion If claiming

Veteran's Preference:

provide a copy of your DD-214, Member-4 page and any supporting documention (SF-15, V.A. disability letter, proof of service, etc.) How to Apply Help To be considered for this vacancy you must apply and complete the online questionnaire and submit the documention specified in the Required Documents section above. The complete applicion package must be submitted by 11:59 PM (EST) on 05/21/2026 to receive considerion. To To preview the Applicion Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12961284 To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. It is your responsibility to ensure your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de.

Additional informion on how to complete the online applicion process and submit your online applicion may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the stus of your applicion, log into your USAJOBS account . Once logged in, the Welcome screen lists your applicions, your applicion stus and the de it was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal considerion regardless of race, color, nional origin, religion, sex, age, mental or physical disability, genetic informion, reprisal, marital stus, political affiliion, sexual oriention, or any other non-merit factor. This agency provides reasonable accommodions to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodions should email their request to nsapplicions@nhr-ma.com to ensure proper considerion is given. The decision on granting reasonable accommodion on a case-by-case basis. Expand Hide how to apply Agency contact informion

NDW NAF HR

ndwnafhr@us.navy.mil Address NSF Indian Head 47402 Buse Rd Bldg 467 Puxent River, MD 20670 US Next steps Using the required qualificions of the position, a standardized ring and ranking criteria of knowledge, skills, and abilities used to screen and assess each applicion. If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Times may vary during the hiring process, as your applicion stus updes/changes you notified with a notificion letter via email. Please notify us if your contact informion changes after the closing de of the announcement. Also, note th if you provide an email address th is inaccure or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communicion th could affect your considerion for this position. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Open & closing des 05/13/2026 to 05/21/2026 Salary $28 - $31 per hour Pay scale & grade NF 3 Locion 1 vacancy in the following locion: Indian Head, MD Remote job No Telework eligible No Travel Required Not required Relocion expenses reimbursed Yes—You may qualify for reimbursement of relocion expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time - 35+ Hours Per Week / Eligible for Benefits Service Competitive Promotion potential None Job family (Series) Supervisory stus No Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number 26-12961284 Control number 869102700