Head of Enterprise Service Management

Job Listing ID:

4438868

Job Title:

Head of Enterprise Service Management Application Deadline:

05/20/2026

Job Location:

Portland

Date Posted:

02/20/2026

Hours Worked Per Week:

40

Shift:

Day Shift Duration of Job:

Full Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Head ofEnterprise Service Management The Opportunity We are seeking an experienced Head ofEnterprise Service Management(ESM), reporting to theHead of Infrastructure and Operations.

Asasenior role in the infrastructure and operations (I& O) function within IT, this individual is responsibleto buildchampion, refine and buildafuture-fittheESMorganization for JLL. The head ofESMbrings experience, knowledge, and future vision for transforming theESMfunctionincluding its strategy, operating model, product and service offerings and workforce. The role holder is a senior stakeholder in allESMrelationships. As a key member of theseniorI& Oleadershipteamthis role contributes to the development and execution of the enterprise-wide IT strategy andis responsible forensuringESMstrategy is fully aligned, positioningESMto deliver compelling business value. This individual is expected to support theHead of I& O and all engineering and business leadersby implementingESMsolutions that align to the enterprise architecture framework and roadmap.

She or he will also serve ontheIT planning and policymaking committees and will drive the development and adoption of enterprise technology standards, governanceprocessesand performance metrics. The role hasOperationaland Technical/DevelopmentOwnership ofJLL's ITIL/ITSMfunctions and... For full info follow application link. JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

Job Classification:

First-Line Supervisors of Personal Service Workers Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Depending on Experience Job Requirements

Experience Required:

 At least 10 years

Education Required:

Bachelors

Minimum Age:

N/A Gender:

N/A