A Communications Manager plans and directs public relations programs that create a positive public image for an organization or business. Oversees press releases and communications with media; works with advertising and marketing staff to target advertising campaigns; manages internal communications such as newsletters or financial reports. May draft speeches or arrange interviews for company executives.
The Localization Manager will lead the Translation Program within the Enterprise Content Suite, supporting the Commercial, Medical, and Government Affairs teams in the US. This role powers a best-in-class pharmaceutical commercialization engine through omnichannel content capabilities across 15+ product brands. The Localization Manager will own this program end-to-end and is responsible for the linguistic assets, vendor relationships, technology integrations, and quality control frameworks that enable consistent, compliant, and on-brand multilingual content at scale. Sitting at the intersection of localization operations, multilingual content strategy, and AI/ML-enabled product development, this role will evolve existing translation workflows to power the next generation of GenAI-assisted content production while upholding strict regulatory compliance and health literacy standards. Key Responsibilities •
End-to-End Program Management:
Lead the full localization lifecycle, from intake and scoping through Medical/Legal/Regulatory (MLR) review, for omnichannel marketing tactics (print, digital, social, email, web, SEO/SEM, campaigns) and Medical/Government Affairs content across 15+ product brands. •
Vendor & Budget Governance:
Manage strategic relationships with Language Service Providers (LSPs) and specialized content production agencies; oversee program budgets, contract management, performance SLAs, and vendor evaluations. •
KPIs & Operational Analytics:
Define and track key performance indicators; build data collection and executive reporting mechanisms to deliver cross-functional visibility into program health, translation quality scores, cost efficiency, and speed-to-market. •
Strategy & Tech Stack Architecture:
Evolve localization program strategy by identifying operational gaps and architecting modern workflow models and tech stack integrations that embed localization seamlessly into the broader enterprise content architecture. •
Cross-Functional Engagement:
Partner closely with internal Brand Marketing, Medical Affairs, Access, and external creative agencies/studios to address unique pharmaceutical localization challenges, and ensure operational readiness for new product launches. •
Innovation Roadmap:
Drive pilot programs and establish best practices for AI-powered localization capabilities (including Machine Translation and LLM integrations), collaborating with Product and Engineering teams to build scalable, repeatable workflows and new capabilities. •
Linguistic Asset Governance:
Structure linguistic assets, termbases, and language data sovereignty strategically to enable LLM-driven, Human-in-the-Loop (HITL) translation workflows while increasing speed and volume without compromising compliance. •
Executive Communication:
Deliver clear program updates, trade-off analyses, and strategic recommendations to cross-functional partners and leadership, driving clarity in complex situations through structured decision-making frameworks.
Qualifications & Experience Required:
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Education:
Bachelors degree in Linguistics, Translation/Localization, Communications, Marketing, or equivalent professional experience. •
Experience:
8+ years of experience managing enterprise localization programs, ideally within a regulated, brand-intensive, or life sciences content environment. •
Technical Expertise:
Comprehensive knowledge of localization file formats, CAT tools, and Enterprise Translation Management Systems (TMS) such as XTM, Phrase, Smartling, or GlobalLink. •
Linguistic Asset & Quality Management:
Proven track record in managing translation quality frameworks, linguistic assets, and language data governance, including to power compliant MT/LLM with Human-in-the-Loop workflows. •
Adaptability & Leadership:
Demonstrated problem-solving ability with a proven track record of operating in ambiguous environments and building processes and infrastructure from scratch. •
Communication:
Outstanding written and verbal communication skills, with the ability to interact professionally with executive stakeholders and external vendor partners.
Preferred:
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Life Sciences Domain Experience:
Prior experience in localization for pharmaceuticals, biotechnology, healthcare, or highly regulated medical environments •
Tools:
In-depth knowledge of Adobe Creative Cloud (InDesign, Illustrator, Photoshop) and multimedia localization workflows (video subtitling, voiceover, dynamic social content). Exposure to Veeva. • Center of Excellence (CoE): Experience building a Localization Center of Excellence or scaling enterprise translation models to support high-growth business units. •
Advanced AI Applications:
Practical exposure to MT/AI-assisted translation workflows. •
Language:
Professional proficiency in Spanish. Expertise in localizing content specifically for the US Spanish-speaking market Pay rate range: $45-54/hr depending on experience
