Campaign Management Associate

Join a team that turns strategy into campaigns customers actually feel. You will help deliver credit card marketing across key channels with precision, speed, and a customer-first lens. If you enjoy cross-team collaboration and making processes better, you will thrive here. Job Summary As a Campaign Management Associate in Marketing Growth and Innovation , you drive execution and creative management of credit card marketing campaigns across channels such as email, direct mail, and owned media. You coordinate timelines, stakeholders, and approvals to ensure campaigns are delivered accurately and on time. You look for ways to improve end-to-end processes while balancing customer experience, speed to market, and a strong control environment. Your work helps us deliver marketing that is clear, compliant, and consistent for customers. Job responsibilities Execute credit card marketing campaigns aligned to strategic direction on product positioning, offers, and placement Manage creative development and coordinate campaign assets across supported channels Lead campaign workflows, timelines, and approvals to ensure seamless end-to-end delivery Partner with a diverse, dispersed group of stakeholders to drive alignment and timely decisions Maintain a customer-first lens to support a consistent, high-quality customer experience Identify process gaps and implement improvements that increase efficiency and speed to market Apply strong attention to detail to ensure accuracy across creative, offers, and execution details Support clear documentation of campaign requirements, decisions, and approvals Monitor execution progress and proactively resolve risks, issues, and dependencies Ensure campaigns meet regulatory and internal review requirements Promote a strong control environment through disciplined adherence to procedures and processes Required qualifications, capabilities, and skills Three or more years of campaign management or project management experience in marketing, advertising, media, agency, or creative strategy Bachelor's degree required Strong project management skills with the ability to manage multiple priorities and deadlines Results-oriented mindset with strong attention to detail and follow-through Proven problem-solving skills and comfort navigating ambiguity Strong written and verbal communication skills, with the ability to influence and align partners Strong interpersonal skills and demonstrated leadership potential Flexible, positive, and collaborative working style Curious, improvement-focused mindset that embraces technology and challenges the status quo Customer-obsessed approach, with an ability to consider the end-to-end customer experience Demonstrated commitment to risk awareness, controls, and compliance in customer-facing work Preferred qualifications, capabilities, and skills Credit card or broader financial services marketing experience Experience supporting multi-channel campaigns, including email, direct mail, and owned media Experience improving workflows and operational processes across marketing execution Familiarity with creative development and approval workflows in regulated environments