911 Communications Officer - Dispatcher - Livingston, MT

City of Livingston, Montana - 911 Communications Officer TO BE CONSIDERED, your submission must include the following:

• Fully completed and signed Fillable 911 Communications Application and Release form
• Updated Resume
• Cover Letter expressing your interest in the position The job posting and fillable forms can be located here: livingstonmontana.

org/jobs Submit ALL documents at the same time either via email, in person, or USPS mail to HR@livingstonMT.gov or

City of Livingston, Attn:

HR, 220 E.

Park St, Livingston, MT 59047 DO

NOT APPLY

via Indeed.

Job Description:

Do you enjoy serving your community? The City of Livingston, Montana is hiring full-time 911 Communications Officers who will be responsible for performing dispatch duties for first responders throughout Park County, Montana.

Work Location:

In person at 414 E. Callender St. Livingston, MT 59047

Job Type:

Full-time, year-round

Rate of Pay:

$25.83 per hour, additional shift differential for all hours worked between 7:00 p.m. until 7:00 a.m.

Shifts:

Shifts range from 8-hour to 12-hour shifts depending on schedule. Shifts include days, nights, overnights, weekends, and holidays.

Full-time Benefits Include:

• On-the-job paid training
• State Retirement
• Vacation and sick accrual
• Holiday pay
• Paid parental leave
• Medical, dental, vision, and life insurance
• Flexible Spending Accounts and Health Savings Account
• Employee assistance plan Qualifications for

Success:

• Ability to work well under pressure
• Ability to communicate effectively with callers and emergency responders
• High attention to detail with accuracy
• Strong customer service skills and ability to handle complex customer calls
• Ability to have familiarity with the city of Livingston and Park County geography and locations
• Ability to multitask and work with frequent interruptions
• Must maintain the highest standards of confidentiality and integrity
• Ability to record information including names, numbers, addresses accurately
• Work with multiple computer monitors and various computer programs simultaneously
• Emergency services experience preferred
• This job is performed indoors in a climate controlled environment while sitting and/or standing during entire shift.

Using headphone, telephone, foot pedals, computer keyboard, mouse, reading, writing, and speaking.

Education:

• High School Diploma or equivalent

Requirements:

• Ability to accurately type/keyboard with proper spelling, grammar, and punctuation
• Customer Service - minimum of one year preferred
• In emergency or disaster situations, employees may need to remain on shift if other coverage is not available
• Ability to speak English clearly and verbally communicate at a rapid speech rate under stressful, confusing and/or hectic circumstances
• Ability to work in a team environment and maintain good working relationships with all City and County personnel
• Montana criteria based Emergency Medical Dispatch Certification required within 1 year of hire (employer paid)
• If not already certified, new communications officers are expected to complete Montana Public Safety Communicator Basic Academy within 1 year of hire (employer paid)
• As a condition of hire, the final candidate will be required to successfully pass a criminal history and background check
• Additional paid training required include Basic Life Support (BLS)/CPR, Telephone Cardiopulmonary Resuscitation (TCPR) course, FEMA Emergency Management Courses, 100, 200, and 700
• Position requires Criminal Justice Information Network (CJIN) full access within 6 months of hire To apply, please send resume via email to Cari Rubin, Human Resources Director at HR@LivingstonMT.gov TO BE CONSIDERED, your submission must include the following:
• Fully completed and signed Fillable 911 Communications Application and Release form
• Updated Resume AND Cover Letter
• Cover Letter expressing your interest in the position The job posting and fillable forms can be located here: livingstonmontana.

org/jobs Submit ALL documents at the same time either via email, in person, or USPS mail to HR@livingstonMT.gov or

City of Livingston, Attn:

HR, 220 E.

Park St, Livingston, MT 59047 DO

NOT APPLY

via Indeed.

Pay:

From $25.83 per hour

Benefits:

457(b) Dental insurance Dependent health insurance coverage Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Military leave On-the-job training Paid military leave Paid time off Parental leave Professional development assistance Retirement plan Vision insurance

Work Location:

In person