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Assoc Director, Field Medical CRM Optimization
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What they do
A Director of Communications manages an organization's internal and external messages, interacting with employees and external stakeholders to keep them informed of company developments. Create strategies to implement internally to increase employee awareness and promote productivity. Communicate with media and external stakeholders to announce new products or developments, and discuss organizational changes.
$190,986 / year median in New Jersey
+9% projected growth
Job Description
Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Sales Enablement Job Sub Function:
Sales Effectiveness Job Category:
People Leader All Job Posting Locations:
Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of America Job Description:
Johnson & Johnson Innovative Medicine, is recruiting for an Associate Director, Field Medical CRM Optimization to be located in Titusville, NJ. About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.Learn more at https:
//www.jnj.com/innovative-medicinePurpose:
The Associate Director, Field Medical CRM Optimization, reporting to the Director CRM and OmniChannel Optimization, is responsible for delivering CRM, Reporting & Analytics, Veeva Link, and Omnichannel capabilities for the US field-based medical teams. This position will partner with various functions including Field Medical leadership, Operations, AI Platforms, and IT to prioritize, design, and implement solutions. The ability to independently manage multiple deliverables and shifting priorities with strong skills in project management, collaboration, and communication across multiple functions will be key factors for success.You will be responsible for:
- Developing and executing roadmaps for the advancement of CRM, Veeva Link/HCP Universe, MSL OnDemand and other related capabilities.
- Become the core participant in Omnichannel Program to gather requirements, recommend leveraging of existing solutions and determine best course for development of new solutions, including next-gen CRM projects.
- Clearly articulate and shape business processes and requirements, working with JJT and business partners to implement. Identify and oversee the resolution of any potential issues impacting systems or business functions.
- Manage partnerships with IT counterparts to ensure timely delivery of system cha.