Business and Community Engagement Manager

Job Description:

Salary:

$70,000-75,000/year

Scope of Position:

Responsible for leading and supporting the Business Services Team while developing and maintaining relationships with employers, community organizations, and industry partners. Oversees employer engagement, business development, outreach strategies, and recruitment initiatives to expand employment opportunities and ensure high-quality workforce services. Essential Functions Supervise, coach, and support the Business Services Team to ensure effective employer engagement, business development, and service delivery Develop and implement standardized processes for job orders, recruitment activities, On-the-Job Trainings (OJTs), Paid Work Experience (PWE), and employer communication workflows Build and maintain strong relationships with employers, community organizations, chambers, and workforce partners to expand hiring opportunities and collaborative initiatives Monitor team compliance with program policies, regulations, documentation standards, and performance expectations while providing ongoing guidance and corrective support as needed Lead or participate in industry roundtables, hiring events, business meetings, and community engagement activities to promote workforce services and strengthen partnerships Support staff development through onboarding, training, mentoring, and performance coaching Analyze labor market trends, employer hiring demands, and industry needs to support strategic outreach and workforce alignment efforts Develop and execute marketing, outreach, and employer engagement strategies to increase business participation and service awareness Coordinate with internal departments to ensure alignment of employer services, recruitment activities, customer referrals, and program goals Conduct employer visits, job site reviews, and job task analyses to support successful placements Track, monitor, and report team performance outcomes and business engagement metrics Maintain current knowledge of workforce development trends, funding requirements, state and local regulations, and industry best practices Develop and support work-based learning opportunities that align employer needs with participant skill development Other opportunities as available Education and Experience Requirements Bachelor's degree or equivalent experience required 5-7 years of previous management/supervisory experience preferred Marketing and sales experience preferred Customer service experience, strong presentation abilities, and good interpersonal skills required Proficient in Microsoft Office applications Regional travel is required Able to work fully onsite, fully virtual, or in a hybrid environment Clean driving record, valid Driver's License, and reliable vehicle required Job Ad Business & Community Engagement Manager Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal-driven? Then the Business & Community Engagement Manager position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. As the Business & Community Engagement Manager, you will be responsible for building business relationships with current and new clients while overseeing activities for the Business Service Team. You will be responsible for providing leadership with guidance to the Business Service Team, assisting with the training of all Business Services Representatives. Successful Elements Supervise, coach, and support the Business Services Team to ensure effective employer engagement, business development, and service delivery Develop and implement standardized processes for job orders, recruitment activities, On-the-Job Trainings (OJTs), Paid Work Experience (PWE), and employer communication workflows Build and maintain strong relationships with employers, community organizations, chambers, and workforce partners to expand hiring opportunities and collaborative initiatives Analyze labor market trends, employer hiring demands, and industry needs to support strategic outreach and workforce alignment efforts Develop and execute marketing, outreach, and employer engagement strategies to increase business participation and service awareness Track, monitor, and report team performance outcomes and business engagement metrics Maintain current knowledge of workforce development trends, funding requirements, state and local regulations, and industry best practices Education and Experience Requirements Bachelor's degree or equivalent experience required 5-7 years of previous management/supervisory experience preferred Marketing and sales experience preferred Customer service experience, strong presentation abilities, and good interpersonal skills required Proficient in Microsoft Office applications Regional travel is required Able to work fully onsite, fully virtual, or in a hybrid environment Clean driving record, valid Driver's License, and reliable vehicle required Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support! EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Mission Statement We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect. Why We Do What We Do At EDSI

• We believe we can help our customers overcome their most challenging obstacles
• We believe in seeing through other people's eyes
• We believe that we can make a difference in people's lives
• We believe in meeting people where they are today and helping them to realize a better tomorrow
• We believe in living our professional lives in service to others EDSI (Educational Data Systems, Inc.

) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.