Director, Communications

at Phonak in Aurora, Illinois, United States Job Description Who we are At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them. Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change, Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters. Aurora (IL), United States Director, Communications Aurora, IL (Hybrid) Director, Coprorate Communications The Director, Communications serves as the strategic leader for all regional communications, shaping an agenda that strengthens Sonova's reputation, elevates leadership visibility, and deepens employee engagement. As a trusted advisor to the President GVP North America, this role drives a unified communications strategy that supports business growth, aligns with global priorities, and ensures consistent, high-quality messaging across all internal and external touchpoints. This role partners closely with Group Communications, HR, Governmental Affairs, and regional leadership to deliver impactful, timely, and narrative-driven communication.

Responsibilities:

Develop and lead the North America communications strategy, ensuring alignment with Sonova's global brand and business priorities Serve as a strategic advisor to the President and regional leadership, guiding executive communications, high-impact messaging, and stakeholder engagement Drive internal communications that inspire employees-through storytelling, leadership visibility, and owned formats such as town halls, video messages, and digital platforms Manage change and crisis communications, partnering with HR and business leaders to support transformation efforts, mitigate risks, and safeguard Sonova's reputation Lead external communications by strengthening media relationships, supporting thought leadership initiatives, and shaping market-appropriate messaging for the U.S. and Canada Ensure brand stewardship through consistent application of Sonova's identity, local activation of global campaigns, and oversight of regional social media presence Manage key stakeholders and agency partners to deliver integrated, high-impact communications across organizational, cross-functional, and public environments More about you: Bachelor's or Master's degree in Communications, Public Relations, Journalism, or related field, with 8+ years of experience in corporate communications Proven experience advising senior executives and managing high-stakes, high-visibility communications in complex environments Experience in both in-house and agency settings preferred Strategic thinker with strong business acumen, able to translate regional priorities into compelling narratives and actionable communication plans Expertise in media relations and digital communications, with a clear understanding of stakeholder engagement in the U.S. and Canada Skilled collaborator with experience navigating matrixed, global organizations and influencing cross-functional stakeholders Continuous improvement mindset, with operational excellence, strong accountability, and the ability to coach leaders on authentic, effective communication A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova Don't meet all the criteria? If you're willing to go allin and learn we'd love to hear from you! We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact Sonova Human Resources What we offer: Medical, dental and vision coverage• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care... For full info follow application link. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. To view full details and how to apply, please login or create a Job Seeker account