External Relations Professional

Introduction At IBM, we believe technology shapes the world, and we are a catalyst for that innovation and creativity. We are on the forefront of groundbreaking change

• improving businesses, society, and the human condition.

As a leader in Hybrid Cloud and AI, we are leading the charge in a world-wide digital transformation. Our Marketing, Communications & Corporate Social Responsibility (MCC) team tells this story and is responsible for positioning IBM in the market. We define and optimize IBM's brand, capture the market's attention, and articulate our point of view for clients, partners, the media, and even other IBMers. As part of our team, you'll be surrounded by bright minds and keen collaborators

• always willing to help and be helped
• as you apply passion to work that will compel our audience to choose IBM's products and services.

When you join IBM, you join a culture of openness, collaboration, and trust. You join a team of IBMers who are helping technology support a positive global transformation. So join us and experience a place where you can co-create your learning and opportunities. A place where teamwork and unique ideas are treasured. A place where you can bring innovation to life. Your role and responsibilities We're seeking a results-driven communications professional to shape and amplify client and partner storytelling across IBM's Technology and Services organizations through external communications. The ideal candidate is a self-starter, strong collaborator, creative thinker, and skilled writer who can engage account teams across IBM Consulting and IBM Sales. This is a client-facing role is responsible for driving conversations with external audiences to build awareness of IBM as a leader in hybrid cloud and AI. The right candidate brings strong media instincts and enthusiasm for storytelling. You will help elevate the innovative ways we work with clients and partners by developing media strategies, cultivating relationships with journalists and influencers, securing coverage and speaking opportunities, creating content, executing announcements, and supporting press events and briefings. Our team brings together backgrounds in journalism, startup PR, public affairs, marketing, and influencer relations. We move quickly, think creatively, and work with purpose to tell IBM's AI story.

Responsibilities:

Build trusted relationships with lead client partners, account leads and communications leaders within client and partner organizations to strengthen coordinated storytelling and elevate IBM's role as a trusted innovation partner. Identify media movements and trends across key subject areas for IBM Consulting for potential relationship building and proactive outreach opportunities. Contribute to and execute communication strategies that position IBM across a broad partner ecosystem, including strategic alliances, channel partners, and emerging generative AI players. Develop and refine external-facing content including bylines, press releases, media statements, talking points, and event materials. Identify and execute earned media visibility opportunities for senior executives and for IBM clients partnering effectively across External Relations and Marketing and Communications to drive alignment and measurable impact. Demonstrate strong judgment, accountability, and collaboration in managing priorities and engaging senior stakeholders. Partner with Corporate Affairs colleagues, geographic communications teams, internal communications experts, social media colleagues, and others across the company to maintain cohesive messaging in support of IBM's global strategy. Collaborate with marketing, content, and social teams to drive communications around integrated campaigns. Monitor, measure, and report periodically on media coverage resulting from campaigns and outreach. We offer a dynamic blend of personal flexibility and a thriving in-office environment. This role requires three days of in-office presence per week, with two days for remote work. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 3+ years in technology media relations, marketing communications, or similar experience in-house or in an agency setting. Solid writing skills for thought leadership, media, and social media. Aptitude for planning and executing integrated and scalable media campaigns. Hands-on experience building and driving stories with reporters and producers. Experience in presenting to and offering strategic guidance to business leaders and executives. Preferred technical and professional experience Ability to synthesize complex technologies, products, and market challenges. Expanded and timely knowledge of emerging and enterprise technologies and key industry players. Experience in building out concepts and content with supporting creative, social and internal communications teams. In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long
• term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. US Citizenship Required. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. Job Title External Relations Professional Date posted 25-Mar-2026 Job

ID 105481

City / Township / Village Austin, New York State / Province Texas, New York Country United States Work arrangement Hybrid Area of work Enterprise Operations Employment type Regular Contract type Regular Projected Minimum Salary per year 81,000.00 Projected Maximum Salary per year 153,000.00 Position type Professional Travel required Some travel may be required based on business demand Company (0147) International Business Machines Corporation Shift General (daytime) Is this role a commissionable/sales incentive based position? No