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Family Liaison. Job in Pittsfield Gr8Jobs
Career Insights for Community Relations Manager
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Based on Massachusetts data
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What they do
A Community Relations Manager works for a business or organization to develop strategies and programs that represent the business favorably and which create a positive relationship with its community and customers. Manages community relations programs that are in alignment with business strategies. May direct or administer the charitable contributions, grants and volunteer programs.
$105,346 / year median in Massachusetts
+10% projected growth
Job Description
18 Degrees is seeking a Family Liaison for our K4H Pittsfield initiative, connecting families and partners with our digital product teams. In this hybrid role, you'll build strong relationships with K4H families, gather feedback, and translate real-world needs into clear requirements for designers and engineers. You'll coordinate onboarding, communication, and user research activities while tracking engagement and outcomes. Working within a small, senior team, you'll help shape user-centered features that make our web and mobile products more accessible, intuitive, and impactful for families and community stakeholders.