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Telemynd
Military Outreach Specialist
Career Insights for Community Relations Manager
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Based on North Carolina data
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What they do
A Community Relations Manager works for a business or organization to develop strategies and programs that represent the business favorably and which create a positive relationship with its community and customers. Manages community relations programs that are in alignment with business strategies. May direct or administer the charitable contributions, grants and volunteer programs.
$88,702 / year median in North Carolina
+14% projected growth
Job Description
Telemynd is a fast-growing tele-behavioral health company with a focus on our military communities. We are currently serving active duty and retired military and their dependents covered by Tricare as well as our veterans under VA benefits. Telemynd has built programs specifically for our military members and the Military Outreach Specialist will support these local communities. We are looking for outstanding people who are growth oriented and passionate about making an impact on the need for mental health support within our military. The Military Outreach Specialist will be focused on creating awareness among their local military community (both on base and off) that can utilize Telemynd services covered by their Tricare and / or VA benefits. The awareness will be driven by building personal partnerships with the individuals that help manage the care of the military community and building awareness throughout the local military populations. Our military community is in high need of mental health services at a time when it can be difficult for them to find resources that are covered by Tricare or VA benefits. Telemynd has built a nationwide network of high-quality providers that are mission driven to serve this community. We are conducting sessions with over 30,000 members of the military community each month, and we believe that numbers can double and then triple as we positively impact more lives. Building awareness within these communities is the key to our growth and the Military Outreach Specialist will be on the front line of these efforts.
Job responsibilities:
- Establish relationships with key partners located on your local military bases and in the surrounding off-base areas.
- Establish relationships with influential resources on base, such as EFMP, MWR/Fleet & Family, Key Spouses, Chaplains, SAPR as well as similar services off base.
- Develop a detailed understanding of the local military communities in order to build awareness among the active duty and the retired Tricare beneficiaries. Many of these members do not understand their mental health benefits or that Telemynd offers solutions developed specifically for the military community.
- Engage with local Veteran groups that support the medical needs of those that are eligible for care through the VA Community Care network. This includes both government and non-government entities that provide care management to veterans.
- Work in conjunction with the Telemynd marketing team to support local awareness building activities.
- Utilize the Telemynd implementation of Sales Force to track, plan and report out on all activity in your region. Qualifications & skills
- Proven customer support and sales skills in both an in-person and remote environment.
- Goal oriented problem solver.
- Seeks out roles and situations that are challenging.
- Organized and process oriented.
- Self-starter.
- Ability to manage multiple priorities, thrive in ambiguity, and prioritize tasks accordingly.
- Strong collaborative skills
- Relationship building skills coupled with a self-starter personality. Requirements
- Military Spouse and/or Veteran with access to your local military base
- 1+ year(s) healthcare sales and / or service experience, preferably in Behavioral Health, with demonstrated success in relationship building, territory growth and long-term partnership development
- Car travel within the metro region as needed
- Proficiency in Microsoft office applications, Sales Force CRM and social media platforms Join us in our mission to deliver exceptional mental health support to our military community.