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Public Engagement & Outreach Professional

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What they do

A Public Affairs Manager defines, develops and implements a business or organization's public affairs communications strategy. Monitors the effect of public policy changes on the business. Develops media relations strategy to support the business' positioning within its industry and among its target audiences. Leads the Public Affairs team.

$149,746 / year median in Tennessee

+13% projected growth

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Job Description

The Public Engagement & Outreach Professional helps lead the planning and delivery of meaningful, inclusive, and transparent engagement for electric transmission projects. This role builds relationships with communities, landowners, public officials, agencies, Tribal representatives, environmental justice communities, and other stakeholders throughout project planning, permitting, construction, and closeout. The successful candidate will demonstrate sound judgment, strong organizational and communication skills, and the ability to work collaboratively across engineering, environmental, regulatory, real estate, legal, and stakeholder-engagement disciplines. Core functions of the job may include: Lead the implementation of public engagement and stakeholder outreach plans for assigned electric transmission projects or geographic regions. Plan, manage, and facilitate open houses, workshops, public hearings, community meetings, site visits, and small-to-medium stakeholder presentations. Develop tailored engagement content, presentations, fact sheets, newsletters, FAQs, and project communications for diverse audiences. Translate complex technical project details (routing, schedule, impacts, benefits) into clear, accessible language. Evaluate community feedback, identify emerging issues/trends, maintain issue logs, and propose timely response strategies. Promote culturally appropriate, equitable, and accessible engagement practices, including outreach to historically underserved and environmental justice communities. Coordinate across internal engineering, environmental, permitting, real estate, legal, and construction teams to align messaging and commitments.
Primary responsibilities:
Independently manage stakeholder interactions, event schedules, material preparation, and cross-functional support. Maintain stakeholder strategies, issue-resolution plans, contact databases, and engagement metrics. Coach less experienced outreach team members and provide quality control for their deliverables. Coordinate with internal and external partners to align project messaging and responses to community feedback. Represent the project with increasing independence and judgment at public or agency meetings.
  • Bachelor's degree in communications, public relations, public policy, environmental studies, planning, political science, community development, or a related field (or equivalent relevant experience).
  • 4-8 years of progressive experience in stakeholder engagement, public affairs, community relations, or communications.
  • Demonstrated experience managing public meetings, facilitating discussions, and developing outreach materials for infrastructure projects.
  • Strong facilitation, negotiation, written, and verbal communication skills.
  • Proficiency with Microsoft Office tools, stakeholder relationship management databases, and project trackers.
  • Valid driver's license and ability to travel up to 25% of time for site visits, community events, and evening/weekend public meetings Ideally, you'll also have: Direct experience with electric transmission, utility, renewable energy, or linear infrastructure permitting processes.
Experience engaging landowners, municipal governments, elected officials, and regulatory agencies. Deep experience with environmental justice, equity-focused engagement, or Tribal consultation. Multilingual skills relevant to project service areas. LI-AW1 Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.