Programming & Engagement Specialist (CIV)

Programming & Engagement Specialist (CIV) Civitas Senior Living - 2.7 Fort Worth, TX Job Details 1 day ago Qualifications CPR Certification Working with individuals with disabilities First aid Driver's License First Aid Certification Training Full Job Description Programming & Engagement Specialist Position Summary The Programming & Engagement Specialist is responsible for supporting communities with vacant or transitional Programming & Engagement leadership positions by providing hands-on operational, programming, and engagement support across all levels of care, including Assisted Living, Independent Living, and Memory Care. This role requires a highly energetic, adaptable, and relationship-driven individual who can quickly build trust with residents, families, and team members while maintaining Civitas programming standards, culture, and engagement expectations. The Programming & Engagement Specialist must be able to travel up to 100% of the time and successfully step into community operations with minimal direction. This position serves as a key support partner to community leadership and the corporate Programming & Engagement team. Duties & Responsibilities The following is a general list of key job duties and responsibilities in this position. The list is not considered all-inclusive, and additional duties may be assigned by an authorized supervisor. Temporarily fill vacant Programming & Engagement leadership positions within assigned communities. Lead and execute resident-centered engagement programs across all levels of care, including Independent Living, Assisted Living, and Memory Care. Maintain required daily programming standards and ensure compliance with Civitas Programming & Engagement expectations. Personally engage residents daily by knocking on doors, escorting residents to activities, and building meaningful connections. Quickly establish positive relationships with residents, families, and team members to support community culture and resident engagement. Coordinate and lead activities, events, outings, entertainment, and specialty programming. Develop and maintain monthly calendars, newsletters, and activity documentation that meet Civitas standards and deadlines. Ensure accurate attendance tracking, photo documentation, and engagement reporting for all scheduled activities. Monitor resident participation and identify residents at risk for isolation or declining engagement. Support onboarding and engagement integration for new residents. Provide support, coaching, and guidance to community engagement team members and assistants as needed. Maintain organized, clean, and audit-ready activity spaces, offices, and storage areas. Manage programming budgets, purchase supplies, and submit required expense documentation in a timely manner. Ensure Memory Care programming reflects the unique cognitive, emotional, and behavioral needs of residents living with dementia. Support community compliance with applicable programming, dementia care, and resident rights regulations. Provide resident transportation services and support community outings as needed. Attend required meetings, trainings, and company initiatives. Travel extensively to assigned communities based on operational need. Follow company policies and perform additional duties as assigned. Key Job Requirements The following is a general list of qualifications and requirements for this role. Additional requirements may apply based on community needs. Certification as required by state regulations for Activities/Life Enrichment preferred. Experience in senior living programming, resident engagement, or dementia care required. Previous experience in both traditional senior living programming and Memory Care programming strongly preferred. Must demonstrate the ability to quickly adapt to new environments and changing operational needs. Must possess a vibrant, outgoing, and highly engaging personality with the ability to build relationships quickly. Strong leadership, communication, and organizational skills required. Ability to independently lead programming operations with minimal supervision. Must have compassion for and desire to work with the elderly. Must demonstrate the ability to work responsibly as both a team member and an individual contributor. Must be honest, dependable, professional, and maintain confidentiality. Practice and promote Civitas Policies and Procedures, Mission Statement, Core Values, and Founding Principles. Experience planning and executing engagement programs for residents with varying cognitive and physical abilities. Ability to support and train community team members as needed. Must maintain applicable dementia-specific training requirements. Requires current First Aid and CPR certification. Must meet all health requirements. Must possess a valid driver's license and acceptable motor vehicle record. Must be willing and able to travel up to 100% of the time, including overnight travel. Must pass criminal background check. Must be able to perform the essential functions of the position with or without reasonable accommodation. Physical Requirements The following physical requirements are representative of those needed to successfully perform the essential functions of this role. Frequent twisting, bending, crawling, squatting, kneeling, crouching, climbing, and balancing. Ability to operate an automobile, activity equipment, and various recreational materials. Ability to effectively work with elderly, disabled, emotionally upset, or occasionally hostile individuals. Ability to adequately see and hear, with or without prosthetics or accommodations. Frequent standing, walking, lifting, carrying, pushing, pulling, and resident escorting throughout the workday.