A Communications or Public Relations Specialist coordinates internal and external communications for a company or organization. Provides information to employees on company activities, such as the launch of a new product or a community service initiative. Writes and edits public communications; develops media contacts and prepares material for press and media distribution; monitors media coverage. May assist with events planning.
Not available now or in the future Overview We are seeking a Certified Instructor Program Specialist to support the administration, communication, and continuous improvement of dealer training and professional development programs. In this role, you will serve as a key resource for training operations, communications, and stakeholder support, helping instructors efficiently manage classes, student enrollment, course completion, and learning resources. The ideal candidate is highly organized, detail-oriented, customer-focused, and enjoys working in a collaborative environment. This position offers the opportunity to support adult learning initiatives, improve processes, and contribute to the success of training programs across a dealer network. Key Responsibilities Provide communication support and consulting services to support organizational goals and training initiatives. Research, write, edit, and distribute communications including presentations, bulletins, reports, videos, and other learning materials. Support the development of marketing and promotional materials for training opportunities. Manage inquiries received through a centralized support system. Process training requests within a Learning Management System (LMS), including: Creating scheduled course offerings Managing enrollments Closing completed offerings Supporting learner records and completion tracking Present information and training-related updates to stakeholders in small group and one-on-one settings. Support the day-to-day execution of dealer education and development programs. Assist with process improvement initiatives aimed at enhancing program efficiency and user experience. Maintain training resources, optimization tools, and program documentation. Build and maintain strong working relationships with internal and external stakeholders. Research and incorporate industry best practices related to training, communications, and adult learning. Support professional development initiatives within an adult education environment. Required Qualifications 1-3 years of administrative, program coordination, accounting support, training support, or related experience. Strong verbal and written communication skills. Excellent organizational and time management abilities. Ability to coordinate multiple projects and meet deadlines. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to work independently and manage changing priorities. Strong customer service and stakeholder management skills. Detail-oriented with a high level of accuracy. Demonstrated ability to collaborate effectively within a team environment. Top Must-Have Skills Self-motivated and proactive Strong willingness to learn and grow Proficient in Microsoft Office Suite Excellent customer service skills Preferred Qualifications Bachelor's degree preferred (Education, Agricultural Education, Agricultural Business, Business Administration, Communications, or related field). Experience working with Learning Management Systems (LMS) or similar databases. Adult education or training program experience. Professional development program experience. Experience supporting instructor-led training programs. Background in communications, content development, or instructional support. Work Environment Fully onsite position Business casual dress code No travel or driving required If you are passionate about supporting learning programs, improving processes, and delivering exceptional service to stakeholders, we'd love to hear from you. #LI-SH1 #INDOEM
