Communications Specialist

Communications Specialist Beacon Mobility Corp. - 2.8 Chelmsford, MA Job Details Full-time 3 hours ago Qualifications Microsoft Excel Microsoft Outlook Writing skills Content editing Content writing Email marketing campaigns Project timeline management Mid-level Communication platforms Graphic design Photo editing Visual communication design Microsoft Teams SharePoint CRM system proficiency Employee engagement AI Video editing Time management Marketing collateral creation Full Job Description Beacon Mobility Corp. The Communications Specialist is a hands-on, execution-focused role responsible for creating high-quality written, visual, and multimedia content that brings Beacon Mobility's stories, values, and initiatives to life. This role is anchored in independent responsibilities, content design, supporting internal communications across multiple platforms plus collaborating with other departments and their communication needs. This role focuses on turning strategy into engaging, well-crafted content that connects employees across brands and regions. Core Responsibilities Create, edit, and publish internal communications content including announcements, articles, event promotions, captions, and short-form storytelling pieces Design visual assets using Canva and similar tools (flyers, posters, digital signage, templates - this role oversees the Canva account for the company) Experienced in editing short-form video and photo content using tools such as Canva, CapCut or Adobe Publish and format content across platforms including MyBeacon App, OptiSigns, SharePoint, PowerPoint and email (Leena AI or CRM systems) Support multiple departments with project communication, events, and engagement programs with frequent updates to microsites and the employee intranet (SharePoint) Collaborate closely with the Senior Communications Manager, Leaders and Frontline teams to execute priorities and manage projects independently Responsible for creating and sending company email campaigns, texts, announcements and content regularly and with short notice Understand of branding guidelines and inclusive company values in all content creation Example Deliverables Weekly MyBeacon App posts (graphics and copy) Digital signage slides for locations and campaigns Slide decks for regional and cross departmental calls Owning the Communications inbox, handling requests, deliverables and project timelines Canva-designed assets for company wide use Short-form videos (30-90 seconds) for internal storytelling Edited photos and captions from events and site visits Key Skills & Experience High level writing and editing skills Graphic design experience (Canva, Adobe or similar) Comfort working across multiple digital platforms Understanding engagement metrics to help improve future work Confident in Microsoft products (Word, Excel, PowerPoint, Forms, Teams, Outlook) Experience using AI tools and technology to simplify and enhance communication Effective organizational and time-management skills Comfortable traveling occasionally to site locations Video/multimedia editing experience (CapCut, Canva, Adobe, or similar) 3 + years of experience within communications is preferred Why This Role Matters This role ensures Beacon's communications strategy comes to life through thoughtful, creative, on-brand human content. By focusing on execution and creative excellence, the Communications Specialist helps employees feel informed, connected, and proud to be part of Beacon because every ride matters. Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple - MOBILITY

WITHOUT LIMITS

Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 70 years of experience, Beacon Mobility operations can be found in Massachusetts, New York, Pennsylvania, Illinois and Minnesota providing support to over 10,000 employees in over 1,300 communities through the delivery of Paratransit and School Bus services leveraging a fleet of over 6,500 vehicles.