Communications Specialist Senior

• TS/SCI w/Poly General Dynamics Information Technology
• 3.7 Annapolis Junction, MD Job Details $107,744
• $143,750 a year 6 days ago Benefits Internal mobility program 401(k) matching Qualifications Virtualization projects CompTIA Network+ Customer support ticket management DoD 8570 Server virtualization Voice over internet protocol (VoIP) configuration Telephone systems TS/SCI with Polygraph Productivity software Video conferences (communication methods) CompTIA Security+ Ticketing system technical support Full Job Description Clearance Level Top Secret SCI + Polygraph Category Marketing and Communications Location Annapolis Junction, Maryland ( Onsite Workplace ) Key Skills For Success Communication Teamwork Unified Communications REQ#:

RQ214023

Public Trust:

None Requisition Type:

Regular Your Impact Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats. Job Description Unified Communications Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on Communications Specialist Advisor joining our team.

HOW A UNIFIED COMMUNICATIONS SPECIALIST WILL MAKE AN IMPACT

Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video, and Chat, physical and virtual infrastructure. Installation of operating system and security patches. Assessing the applicability of vulnerabilities and maintain security compliance of the Voice, Video, and Chat infrastructure. Provide support for customer scheduled and unplanned outages, regardless of scale and impact. Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms.

WHAT YOU'LL NEED TO SUCCEED

Education:

Bachelor of Arts/Bachelor of Science Required Experience:

8+ years of related experience

Required Skills and Abilities:

Must have a thorough knowledge of a Voice over Internet Protocol (VoIP) technologies. Should have a strong background with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business. Must have managed virtualized applications or have knowledge of how to manage virtualized applications. Must be proficient in the use of Microsoft Office. Good communication and customer service skills. Be a team player and have the ability to work in a fast-paced environment. Must be able to monitor and process Capabilities Service Desk tickets.

Certification:

8570 compliant with a Security + certificate is required.

Preferred Skills:

Strong knowledge of TCP/IP and DHCP troubleshooting is preferred. Experience with Session Border Controller (SBC) and SIP detailed traces is a plus.

Security Clearance Level:

TS/SCI w/

Poly Location:

On Site US Citizenship Required

GDIT IS YOUR PLACE

401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from #MD_2026Alumni #GlobalServices Work Requirements Years of Experience 8 + years of related experience may vary based on technical training, certification(s), or degree Certification CompTIA Network +

• Comp Tia Security + Certification
• Comp Tia Security + Certification Travel Required Less than 10% Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $107,744
• $143,750.

This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Our Identity Verification Process As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans