Client Communication Associate Pacific Rise Co Detroit, MI Job Details Full-time $19 - $29 an hour 1 hour ago Benefits Paid training Paid holidays Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Qualifications Computer operation Customer communication High school diploma or GED Quality data entry Customer data entry Full Job Description About Pacific Rise Co Pacific Rise Co provides full-service logistics solutions, including warehousing, freight forwarding, distribution, customs processing, and last-mile delivery. We support a wide range of industries with reliable and efficient supply-chain operations. Position Overview We are seeking a professional and customer-focused Client Communication Associate to serve as a primary point of contact for clients, ensuring clear communication and efficient coordination between customers and internal operations teams. This position is based at our Detroit, MI location. Key Responsibilities Respond to client inquiries regarding services and shipment status Coordinate communication between clients and internal departments Provide accurate information about company services and delivery schedules Document customer interactions and maintain organized records Assist with appointment scheduling and service coordination Support administrative tasks related to customer service operations Maintain a high level of customer satisfaction and professionalism Qualifications High school diploma or equivalent required Excellent verbal and written communication skills Strong organizational and multitasking abilities Basic computer and data entry skills Problem-solving mindset with strong attention to detail Professional, reliable, and team-oriented

Compensation & Benefits Pay:

$19-$29 per hour (experience-based) Benefits include: Paid time off (PTO) and paid holidays Health, dental, and vision insurance 401(k) retirement plan with employer contribution Performance-based incentives Weekly pay options (if applicable) Paid onboarding and ongoing training Career advancement opportunities within customer service and operations Supportive and team-oriented work environment