Store Operations Communications Specialist

Store Operations Communications Specialist Springfield, MO Job Details Full-time 1 day ago Benefits Employee stock purchase plan Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Vision insurance Qualifications Microsoft PowerPoint Photography Microsoft Word Record keeping Microsoft Excel Microsoft Access Phone communication Mid-level Graphic design High school diploma or GED Graphic design software Content development Photography Journalism Communications Grammar Experience HTML Cross-functional communication Client interaction via phone calls Full Job Description The Store Operations Communications Specialist is responsible for creating, editing, and proofing easy-to-read communications to be distributed to our store and field teams. This job will review and update store procedure and training documentation and assist with reporting supply chain issues. This team member is responsible for reporting business disruptions, disaster events, coordinating recovery efforts and communicating with various corporate departments to bring the store back to original operating status. Will maintain published content on TeamNet, Zipline, Disaster Manual, and other communication outlets for stores.

ESSENTIAL JOB FUNCTIONS

Work with the Communications and Engagement team, corporate departments, stores, and field leadership to provide author/publisher support for communications and tasks that are being sent to stores, report store and field business disruptions and disasters, and communicate the recovery process. Partner with other corporate departments to ensure recovery processes and responsibilities are completed. Provide support for updating operations manual content on TeamNet (in HTML format) and on Zipline. Assists with managing and updating Store Operation Manuals, District Manager Operations Manual, Store Disaster Manual, disaster and other department contact resources, as well as TeamNet and Zipline content and resources. Responsible for meeting our company standards of grammar and style by proofing and editing communications as well as all O'Reilly department's documents. Provide expertise to the importance of these standards in all messaging. Maintain the O'Reilly Rules of Style and ensure all communication is factually and grammatically correct. Provide phone support, records maintenance, and server organization. Other department day-to-day demands including, but not limited to, communicating and interacting with both internal and external contacts through meetings, phone, and email, also maintain detailed records, photography, and server organization. Works directly with other departments on projects or new technology and makes recommendations on the message content to field team members and leverages all communications tools to best deliver the message. Supports the Communications and Engagement Manager with special projects as needed. All other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

High school diploma or equivalent Experience using computer programs, such as the Microsoft suite of programs, and ability to learn new computer programs Excellent interpersonal, verbal, and written communications skills Ability to effectively, accurately, and efficiently proofread various forms of communication Organization and ability to multi-task with minimal direction Excellent attention to detail and overall commitment to quality

Desired:

O'Reilly Auto Parts store experience Proficiency using Microsoft Access, Excel, Power Point, and Word Experience with HTML coding Graphic design proficiency or similar experience using Adobe Creative Suite (Photoshop, InDesign, Illustrator) Journalism, and/or communications degree Photography experience O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call (800) 471-7431 option , and provide your requested accommodation, and position details.