Advancement Operations and Communications Coordinator

Advancement Operations and Communications Coordinator The Food Pantries for the Capital District - 3.8 Albany, NY Job Details Full-time $20 - $25 an hour 17 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Retirement plan Qualifications Record keeping Microsoft Excel Microsoft Outlook Volunteer management Event coordination Customer service Workflow management (operations management method) Writing skills Data reporting Executive administrative support Mid-level Donor relationship building Data quality management Analysis skills Content creation Social media content creation Attention to detail Task prioritization Calendar management Fundraising Data entry Organizational skills Content scheduling Newsletters (communication methods) CRM system proficiency Associate's degree Communication skills Donor and alumni database management Public relations content creation Time management

Full Job Description Job Summary:

The Advancement Operations and Communications Coordinator supports fundraising, communications, and internal coordination for The Food Pantries for the Capital District, The Alliance for a Hunger-Free New York, and the NYS Food as Medicine Coalition. This role serves as the internal systems and workflow lead for the Development and Communications team, helping keep calendars, projects, donor records, communications schedules, and key administrative processes organized and on track. This position supports the Chief Advancement Officer and Outreach and Engagement Manager by creating structure, maintaining accountability, and ensuring strong follow-through across departmental priorities. The ideal candidate is highly organized, detail-oriented, proactive, and comfortable working in a small, fast-paced team environment with changing needs and multiple deadlines. This role is best suited for someone who is systems-minded, dependable, and able to help an outward-facing team stay focused, prepared, and on schedule. Position salary wage starting at $20 to $25 per hour commensurate with experience. Compensation comes with a robust benefits package with fully subsidized medical, dental, vision insurance after 1 month of employment, an employer contributed retirement plan after one year of employment, and a generous PTO package.

Supervisory Responsibilities:

Volunteers Duties/Responsibilities:

I. Advancement and External Relations Support (100%

Donor Relations and Database Management:

Maintain the Constituent Relationship Management (CRM) system (Neon One), ensuring data accuracy and integrity. Accurately enter all donations into the CRM. Generate and run donor acknowledgment letters, ensuring timely mailing. Prepare weekly and monthly fundraising reports for review by the CAO and Chief Executive Officer. Prepare press briefing and media event materials

Social Media and Content Creation:

Coordinate the social media accounts for The Food Pantries, The Alliance for a Hunger Free New York, and the NYS Food as Medicine Coalition. Develop and maintain a comprehensive social media content calendar. Monitor social media channels to actively engage with supporters, funders, volunteers, and members

External Affairs and Communications:

Support all external affairs efforts, including the monthly e-newsletter, press releases, talking points, and the annual report. This involves collecting information, assisting with content creation, and scheduling distributions. Monitor press coverage and diligently record all media mentions. Administrative Support for

Development and Communications Team:

Coordinate event and meeting preparation, scheduling, logistics, and follow-up for the Development and Communications team. Organize and prepare materials for meetings, including agendas, documents, and related support items. Maintain records, documents, and administrative support materials for leadership and departmental use. Provide scheduling and administrative support to leadership as assigned. • All other tasks as assigned

Required Skills/Abilities:

Strong organizational skills and meticulous attention to detail. Excellent written and verbal communication skills. Proficiency in using CRM software; experience with Neon One is a plus. Demonstrated experience managing social media platforms and developing content. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to maintain confidentiality and exercise discretion. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Ability to communicate with and relate to a wide range of people.

Education and Experience:

Minimum Education:

Associate's degree preferred

Minimum Experience:

3

Years Preferred Experience:

5 Years, or equivalent combination of education and experience.

Physical Requirements:

Position can be physically demanding - employee must have the ability to lift 10 to 15 pounds. On occasion, employees may be asked to lift up to 50 pounds Position may require employee to sit and stand for long periods of time. Position may require exposure to the elements: rain, snow, wind, etc.

Pay:

$20.00 - $25.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

Hybrid remote in Albany, NY 12206