MOUNTAIN PARK HEALTH CENTER - 2.9

Phoenix, AZ Job Details Full-time 13 hours ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 403(b) Life insurance Retirement plan Qualifications Live chat Teamwork Administrative experience High school diploma or GED Medical administrative support Full Job Description The WIC Communications Specialist is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The WIC Communications Specialist is responsible for answering contacts from inbound phone calls, text messages, and chat and documenting those contacts using the appropriate computer systems. Additionally assists supervisor in day-to-day administrative work. Essential Functions Receives and processes multiple incoming contacts using Talk Desk software. Sets patient appointments to meet with a WIC Nutritionist or Registered Dietician at an appropriate clinic location in accordance with WIC department Assists new patients in registering with Mountain Park Health Center Verifies patient demographics and insurance information, and updates changes as Cancels/reschedules appointments as requested by Updates appointment schedules through computer systems Observes and respects the confidentiality of patient, visitor, and employee Maintains collaborative relationships with participants and WIC staff to identify additional ways to serve potential and current participants. Maintains regular and predictable attendance. Performs other duties as required.

Minimum Qualifications:

High school diploma, E.D. or equivalent. 6 (six) months or more of call center or front office health care 1 (one) year or more of previous medical back-office

Job Type:

Full-time Benefits:

403(b) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s): Are you a US Citizen?

Experience:

front office or call center: 1 year (Required) medical back-office: 1 year (Required)

Work Location:

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